Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dylan Smithson

Surprise,AZ

Summary

I am a very proficient worker with strong verbal and written communication skills and a detail-oriented approach. Adept at maintaining as well as organizing supplies/equipment, working quickly, and documenting tasks when required.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Locksmith Technician

Self Employed Services
Surprise, AZ
02.2020 - Current
  • Installed and repaired locks, door hardware and other security devices for commercial and residential customers.
  • Repaired, maintained and tested existing lock systems to ensure proper operation.
  • Replaced worn or broken parts in locksets, deadbolts, access control systems and other security devices.
  • Performed rekeying services on existing locksets to provide new key combinations.
  • Assisted customers with selecting the best type of lock system for their needs.
  • Cut keys by code as well as by hand using a variety of machines.
  • Provided emergency lockout services when needed.
  • Responded to service calls in a timely manner while maintaining customer satisfaction standards.
  • Utilized various tools such as picks, tension wrenches and impressioning tools to open locked doors without damage.
  • Disassembled locksets for repair or replacement of components as necessary.
  • Ensured proper storage and transportation of inventory items including keys, lock cylinders, safes and related products.
  • Created reports detailing work performed for each job assignment upon completion.
  • Maintained accurate records of all jobs completed including customer information, job details and payment information.
  • Identified opportunities to upsell additional services or products to customers during service calls.
  • Adhered to safety protocols at all times while performing tasks associated with the role.
  • Continually updated knowledge base regarding industry trends, techniques and technologies related to locksmithing.
  • Cut new keys and duplicated existing ones by using key cutting machines.
  • Operated tools and devices to open locks when no key was available.
  • Completed new installations of components such as locks, handles and closers.
  • Inserted new or repaired tumblers into locks to change combinations.
  • Moved picklocks in cylinders to open door locks without keys.
  • Adjusted safes, vault doors and vault components with hand tools.

Heavy Wrecker Operator

Western Towing
Glendale, AZ
01.2019 - 02.2020
  • Checked and maintained the condition of heavy wrecker to ensure safety and optimal performance.
  • Received, reviewed, and responded to service requests from customers in a timely manner.
  • Loaded and unloaded vehicles onto and from flatbeds using chains, winches, booms, and other equipment.
  • Inspected undercarriage for any mechanical problems or leaks prior to loading and unloading vehicles.
  • Conducted regular maintenance of all tools and equipment used in operations.
  • Provided customer service by responding promptly to inquiries or complaints from clients or general public.
  • Communicated effectively with dispatch team regarding job status updates throughout shift.
  • Ensured that all paperwork was completed accurately and submitted in a timely fashion.
  • Maintained accurate logs of each job performed including time spent on each task.
  • Verified vehicle details before transporting them between locations according to company policy.
  • Operated tow trucks safely in accordance with local laws and regulations.
  • Followed safety protocols when working around traffic or operating machinery.
  • Correctly secured loads on flatbeds using straps, chains, cables, ensuring safe transport of vehicles.
  • Utilized problem-solving skills to resolve issues encountered during job assignments quickly and efficiently.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Conducted regular vehicle and equipment inspections to maintain safety and comply with laws.
  • Provided safety, security and transportation in accordance with policies, procedures and regulations.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Prepared necessary forms and reports with accuracy to perform essential recordkeeping.
  • Maintained physical and mental fitness to accomplish demanding trip schedules, remain alert and ensure safety at all times.
  • Conducted daily DOT pre-trip inspections according to set checklist.
  • Inspected trucks and trailers before and after trips
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.

Belly Dump Truck Driver

GNZ transportation
Buckeye, AZ
03.2017 - 12.2018
  • Ensured proper weight distribution of cargo to prevent overloading or tipping of the vehicle.
  • Followed safety protocols while operating the belly dump truck, such as wearing protective gear and obeying traffic regulations.
  • Performed daily pre-trip inspections on the truck to ensure it was in good working condition.
  • Cleaned and maintained truck interior and exterior, including cab area, engine compartment, frame, wheels, tires and lights.
  • Maintained records of trips for billing purposes; kept accurate logs according to DOT regulations.
  • Conducted visual checks of equipment prior to loading or unloading operations to identify any potential problems or hazards.
  • Monitored gauges and indicators during operation to detect any malfunctions or irregularities.
  • Operated manual transmission vehicles in accordance with established safety procedures.
  • Dumped material at designated sites using control levers located inside the cab of the truck.
  • Utilized knowledge of local roads and traffic patterns when planning routes for deliveries.
  • Assisted with loading operations by controlling dumping speed as required.
  • Reported mechanical issues immediately upon detection so they could be addressed promptly.
  • Responded quickly and appropriately to emergency situations encountered during transport activities.
  • Collaborated closely with supervisors, managers throughout shift assignments for guidance, instructions.
  • Hauled and transported gravel, dirt from construction sites.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.

Education

High School Diploma -

Valley Vista High School
Surprise, AZ
05-2015

Skills

  • Communication
  • Lock Repair
  • Maintaining inventory
  • Ordering parts
  • Operating equipment
  • Key duplication
  • Great at problem solving
  • Great team player
  • Always willing to help out others

Certification

  • Class A CDL

Timeline

Locksmith Technician

Self Employed Services
02.2020 - Current

Heavy Wrecker Operator

Western Towing
01.2019 - 02.2020

Belly Dump Truck Driver

GNZ transportation
03.2017 - 12.2018

High School Diploma -

Valley Vista High School

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Dylan Smithson