Dylan Snyder
Ocoee,USA
Summary
Adaptable professional with 5+ years of experience and a proven knowledge of customer loyalty, buyer awareness, and inventory control. Aiming to leverage my skills to successfully fill the Customer Experience Specialist role at your company.
Overview
7
7
years of professional experience
Work History
Maintenance Technician
NDM Hospitality
Kissimmee, FL
12.2020 - 11.2022
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Safely and effectively handled wide range of cleaning products and solutions.
- Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
- Operated varied hand and power tools to complete repairs.
Clean Up Crew/Subcontractor
Merit Contractors
Plano, TX
02.2019 - 11.2020
- Developed and implemented comprehensive cleaning plan for entire building.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Handled equipment, chemicals, and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Removed trash, debris and other waste materials from premises.
- Replaced light bulbs and other electrical fixtures as needed.
Store Manager
Sins Vapor
07.2018 - 02.2019
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods
- Inventory stock and reorder when inventory drops to a specified level
- Instruct staff on how to handle difficult and complicated sales
- Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
Cashier
The Vapor Bar
05.2017 - 08.2018
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Assist customers by providing information and resolving their complaints
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Cook/Cashier
Long John Silvers
12.2015 - 04.2017
- Serve customers in eating places that specialize in fast service and inexpensive carry-out food
- Request and record customer orders, and compute bills using cash registers, multicounting machines, or pencil and paper
- Clean and organize eating, service, and kitchen areas
- Accept payment from customers, and make change as necessary
- Relay food orders to cooks
- Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee using proper safety precautions and sanitary measures.
Education
HVAC - HVAC Installation And Repair
Florida Career College - Miami
Orlando, Florida 10.2022
High School Diploma -
Plano East Senior High
Plano, TX06.2015
Skills
- Problem-Solving Ability
- HVAC Systems
- Project Estimation and Bidding
- Power and Hand Tool Use
- Mechanical Expertise
- Complex Problem-Solving
Timeline
Maintenance Technician
NDM Hospitality
12.2020 - 11.2022
Clean Up Crew/Subcontractor
Merit Contractors
02.2019 - 11.2020
Store Manager
Sins Vapor
07.2018 - 02.2019
Cashier
The Vapor Bar
05.2017 - 08.2018
Cook/Cashier
Long John Silvers
12.2015 - 04.2017
HVAC - HVAC Installation And Repair
Florida Career College - Miami
High School Diploma -
Plano East Senior High