Dylan Straley
Killeen
Summary
Results-driven professional with extensive experience in tactical operations and training development. Proven ability to adapt quickly to changing environments while maintaining strict safety protocols. Demonstrated success in enhancing team performance under pressure.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sniper Team Leader
United States Army
Killeen
01.2021 - Current
- Executed reconnaissance and surveillance missions as team leader of sniper unit.
- Coordinated with ground units for accurate target identification and engagement.
- Developed training programs to enhance marksmanship and tactical proficiency.
- Performed stealth operations under high-stress conditions with precision.
- Maintained and inspected weapons to guarantee operational readiness.
- Adapted quickly to changing circumstances during missions.
- Enforced safety protocols rigorously throughout deployments.
- Supervised maintenance of mission and personnel records, ensuring accuracy.
Customer Support Specialist
Dick's Sporting Goods, Inc
Lombard
01.2021 - 01.2021
- Delivered efficient customer support via phone, email, and in-store interactions.
- Coordinated with departments to resolve complaints promptly.
- Trained new team members on customer service protocols and systems.
- Provided knowledgeable service for routine inquiries and service issues.
Lawn Care Technician
Lawn Doctor
Portage
05.2017 - 08.2020
- Applied fertilizers and pesticides according to safety guidelines.
- Operated lawn care equipment for efficient service delivery.
- Performed routine maintenance on tools and machinery for optimal performance.
- Communicated with clients to understand specific lawn care needs.
- Monitored lawn health, identifying issues and recommending solutions.
- Collaborated with team members to improve service quality and efficiency.
- Checked equipment for safety before use.
Education
Associate of Arts - Criminal Justice
Elmhurst University
Elmhurst, ILSkills
- Target identification and mission planning
- Tactical marksmanship and weapon maintenance
- Operational readiness and unit coordination
- Team leadership and effective communication
- Sniper tactics and radio communication
Certification
- Expert Infantryman's Badge
- Combat Life Savers Course
- Black Widow Drone Training
- United States Army Sniper School
- Basic Leaders Course
- Joint Multireadiness Training Rotation
- National Training Center Rotation
Accomplishments
- Sniper Section Leader Promotion
References
References available upon request.
Timeline
Sniper Team Leader
United States Army
01.2021 - Current
Customer Support Specialist
Dick's Sporting Goods, Inc
01.2021 - 01.2021
Lawn Care Technician
Lawn Doctor
05.2017 - 08.2020
Associate of Arts - Criminal Justice
Elmhurst University