Dylan Swiston
Glen Gardner,NJ
Summary
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
4
4
years of professional experience
Work History
Business Systems Administrator
Negative Space Dev
Remote
11.2022 - Current
- Ensured compliance with industry standards such as PCI DSS or HIPAA regulations.
- Participated in projects related to system migrations or deployments of new services.
- Maintained inventory of all equipment, hardware components and software licenses.
- Researched new technologies to identify potential solutions for business needs.
- Analyzed system logs to detect potential issues with computer systems or networks.
- Coordinated with vendors to resolve technical issues related to products purchased.
- Created user accounts, groups, permissions and access rights.
Product Analyst - Financial Lines
Chubb
Whitehouse Station, NJ
02.2022 - 11.2022
- Supported Financial Lines drafting portal requests by performing triage, analysis, and research on individual requests to ensure accurate data implementation in the appropriate policy administration system.
- Developed and coordinated rating methodology, business rules, and rate/rule/form explanatory memoranda that adequately supported the business intent of the filing, securing all internal approvals.
- Lead regulatory compliance activities, including audits of business units and Market Conduct Examinations.
- Prepared and submitted filings for entry into SERFF, tracked, and responded to product objections.
Web Analyst
Cimquest
Branchburg Township, NJ
09.2021 - 02.2022
- Oversaw implementation of transition from WordPress platform to Shopify.
- Identified new programs and software to add to the array of tools in Shopify.
- Enabled usage of programs such as CRM software, customer service automation, and payment options.
- Determined best models to automatically apply tax exemption status to clients and organize tax accounts.
Product Manager and Analyst
Juwel Cosmetics
Remote
03.2020 - 09.2021
- Optimized data settings in Shopify to reflect new inventories and features
- Evaluated new ideas such as QR code additions to final page layout, optimal website design, and addition of new products
- Imported proper data sets to reflect new additions such as meta descriptions, SEO keywords, and robots.txt
- Collected and examined end to end quality assurance data.
Education
Associates of Liberal Arts -
Raritan Valley Community College
Branchburg, NJ05.2021
Voorhees High School
Califon, NJ06.2017
Skills
- Product Development
- Business process improvement
- Vendor Relationship Management
- System Administration
Timeline
Business Systems Administrator
Negative Space Dev
11.2022 - Current
Product Analyst - Financial Lines
Chubb
02.2022 - 11.2022
Web Analyst
Cimquest
09.2021 - 02.2022
Product Manager and Analyst
Juwel Cosmetics
03.2020 - 09.2021
Associates of Liberal Arts -
Raritan Valley Community College
Voorhees High School