Dylan Terry
Toney
Summary
Dedicated and motivated Recreational Therapy student at the University of South Alabama with experience in customer service, event coordination, and safety management. Possesses strong leadership, organizational, and problem-solving skills developed through various roles in customer-facing environments. Seeking opportunities to apply experience in teamwork, engagement, and safety awareness within a recreational therapy or community-based setting.
Overview
4
4
years of professional experience
Work History
Mentor
Passage USA
Mobile, AL
01.2025 - Current
- Evaluated progress of mentees, offering constructive feedback and encouragement.
- Enhanced mentee performance by providing personalized guidance and support.
- Served as role model for mentees by demonstrating strong values and ethical standards.
- Assisted mentees in developing self-confidence and positive self-image.
- Offered constructive feedback on mentee progress, enabling them to refine their skills and enhance their potential.
Logistics Team Member
Harbor Freight
Madison, AL
06.2025 - 07.2025
- Supported customers with needs of finding proper materials.
- Assisted in unloading trucks loaded with supplies.
- Provided valuable communication during workday task to assure job was done properly.
- Maintained cleanliness throughout the day to assure workers and customers' safety.
Cart Attendant
Colonial Golf Club
Meridianville, AL
03.2024 - 08.2024
- Provided customer service in an outdoor recreational setting, assisting guests and maintaining equipment.
- Ensured a safe and enjoyable experience for guests through effective communication and problem-solving.
- Maintained course cleanliness and facilitated a positive environment for members and visitors.
- Assisted golfers with club maintenance and equipment, demonstrating attention to detail.
- Supported daily operations by preparing carts and monitoring facility needs.
Court Monitor / Cashier / Party Host / Party Host Team Lead
Altitude Trampoline Park
Huntsville, AL
07.2022 - 03.2024
- Ensured a safe and engaging environment for guests, demonstrating effective risk management skills.
- Provided excellent customer service and assisted customers with transactions.
- Organized and facilitated events, developing strong coordination and leadership skills.
- Trained and mentored new party hosts, reinforcing communication and team-building abilities.
- Addressed guest concerns promptly and provided problem resolution to enhance customer satisfaction.
Food Runner
Topgolf
Huntsville, AL
07.2023 - 10.2023
- Delivered food and beverages in a high-paced environment, requiring strong multitasking and teamwork.
- Assisted kitchen staff in food preparation and ensured order accuracy.
- Maintained cleanliness and adhered to food safety protocols.
- Provided excellent customer service, addressing guest concerns professionally.
- Collaborated with team members to optimize workflow and enhance the customer experience.
Education
Bachelor of Science - Recreational Therapy/Pre-OT
University of South Alabama
Mobile, AL05-2028
High School Diploma - undefined
Sparkman High School
Harvest, AL05-2024
Skills
- Leadership & Mentoring
- Client Relations & Communication
- Crisis Intervention Support
- Conflict Resolution & De-escalation
- Activity Coordination & Facilitation
- Engaging with Diverse Populations
- Time Management & Multitasking
- Problem-solving & Adaptability
- Supportive Counseling
- Customer Service Excellence
- Teamwork and collaboration
- Empathy & Active Listening
Timeline
Logistics Team Member
Harbor Freight
06.2025 - 07.2025
Mentor
Passage USA
01.2025 - Current
Cart Attendant
Colonial Golf Club
03.2024 - 08.2024
Food Runner
Topgolf
07.2023 - 10.2023
Court Monitor / Cashier / Party Host / Party Host Team Lead
Altitude Trampoline Park
07.2022 - 03.2024
High School Diploma - undefined
Sparkman High School
Bachelor of Science - Recreational Therapy/Pre-OT
University of South Alabama