UPS Store Associate
BK Resources
Mesa, Arizona
02.2022 - Current
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Supported loss prevention goals by monitoring shopper behavior.
- Organized showroom accessories and restocked shelves through [Action] and [Action].
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Used POS system to process sales, returns, online orders and gift card activations.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
