Summary
Overview
Work History
Education
Skills
Timeline
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Dylan Tidwell

Buford,Georgia

Summary

Dynamic and reliable Dock Attendant/Team Lead at Margaritaville, recognized for enhancing customer satisfaction through effective problem-solving and mentorship. Proven adaptability and attention to detail in maintaining safety and cleanliness standards, while fostering teamwork among staff. Skilled in heavy lifting and committed to delivering exceptional service in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Dock Attendant/Team Lead

Margaritaville
04.2023 - 08.2024
  • Confirmed excellent customer service by quickly resolving customer concerns.
  • Removed safety hazards, soiled items, and trash from customer areas.
  • Trained and mentored new employees on company procedures and safety protocols.
  • Increased overall customer satisfaction by providing knowledgeable assistance on local attractions, services, and amenities available near the marina area.
  • Trained new hires on proper docking procedures, fostering a culture of excellence among staff members.

Dishwasher

Landshark Bar & Grill
04.2022 - 03.2023
  • Operated dishwashing equipment to maintain cleanliness and sanitation standards.
  • Collaborated with kitchen staff to ensure timely availability of clean dishes and utensils.
  • Assisted in maintaining organized dish storage areas for efficient workflow.
  • Followed safety protocols to prevent accidents and promote a safe working environment.

Stocker

Publix
01.2022 - 04.2022
  • Stocked shelves efficiently, ensuring optimal product placement and visibility.
  • Assisted in inventory management, monitoring stock levels, and reporting discrepancies.
  • Maintained cleanliness and organization of storage areas to enhance workflow.
  • Collaborated with team members to meet daily stocking goals and deadlines.

Gate Attendant

Margaritaville
04.2021 - 01.2022
  • Monitored entrance and exit of vehicles, ensuring compliance with safety protocols.
  • Provided customer service by addressing inquiries and assisting visitors.
  • Maintained accurate records of vehicle entries and exits for security purposes.
  • Operated gate control systems to facilitate smooth traffic flow.

Education

Business Administration

Buford High School
2455 Buford Hwy NE, Buford, GA 30518
05-2024

Skills

  • Adaptability
  • Teamwork and collaboration
  • Heavy lifting proficiency
  • Workplace cleanliness
  • Shipping and receiving
  • Attention to detail
  • Reliability
  • Active listening
  • Heavy lifting

Timeline

Dock Attendant/Team Lead

Margaritaville
04.2023 - 08.2024

Dishwasher

Landshark Bar & Grill
04.2022 - 03.2023

Stocker

Publix
01.2022 - 04.2022

Gate Attendant

Margaritaville
04.2021 - 01.2022

Business Administration

Buford High School

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Dylan Tidwell