Dylan Tozier
Lewiston,ME
Summary
Proactive professional with a background in youth engagement and customer service. Skilled in attention to detail and collaboration, contributing to successful event organization and enhanced camper experiences. Ready to leverage strengths to drive positive outcomes.
Overview
2
2
years of professional experience
Work History
Summer Camp Counselor
Buxton Recreation
Buxton, ME
06.2023 - 08.2025
- Led daily activities and supervised groups of campers to ensure safety and engagement.
- Developed age-appropriate lesson plans promoting teamwork and creativity among participants.
- Facilitated conflict resolution among campers, fostering a positive environment for all.
- Collaborated with staff to organize special events, enhancing overall camp experience.
- Monitored camper behavior, ensuring adherence to camp rules and guidelines consistently.
- Led groups of children safely through variety of camp activities.
- Supported children by actively listening and offering encouragement.
Crew Member
McDonald's
Saco, ME
07.2023 - 12.2023
- Delivered exceptional customer service in high-pressure environments.
- Operated kitchen equipment efficiently to prepare and assemble menu items.
- Maintained cleanliness and organization of workstations to ensure safety standards.
- Collaborated with team members to optimize workflow during peak hours.
- Executed cash handling procedures accurately during customer transactions.
- Resolved customer complaints effectively, enhancing overall satisfaction levels.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
High School Diploma -
Baxter Academy
Portland, ME05-2027
Skills
- Problem-solving
- Patience and empathy
- Compassionate communication
- Attention to detail
- Role modeling
- Decision-making
- Active listening
- Safety guidelines
- Written and oral communication
- Issue identification and resolution
- Company policies
Timeline
Crew Member
McDonald's
07.2023 - 12.2023
Summer Camp Counselor
Buxton Recreation
06.2023 - 08.2025
High School Diploma -
Baxter Academy