Dylan Tritz
Castle Pines
Summary
Experienced and reliable professional with a strong background in both healthcare administration and security operations. As a Patient Financial Services Specialist at a Children’s Hospital, provided compassionate, detail-oriented support to patients and families by verifying insurance, managing financial documentation, and ensuring compliance with healthcare policies. Skilled in navigating sensitive situations with empathy and professionalism. Additionally, demonstrated a strong commitment to safety and situational awareness as a Physical Security Officer, maintaining secure environments through routine patrols, access control, and incident response. Known for excellent communication, problem-solving, and the ability to remain calm and effective under pressure in both clinical and high-security settings.
Diligent coordinator with solid background in coordinating diverse projects from inception to completion. Successfully supported cross-functional teams to achieve project milestones and deliverables. Demonstrated effective communication and organizational skills in fast-paced environments.
Professional project specialist equipped to excel in coordinating and managing project activities. Brings strong focus on team collaboration and delivering results. Skilled in scheduling, budget management, and stakeholder communication. Reliable and adaptable, ready to meet changing project needs and ensure successful outcomes.
Overview
5
5
years of professional experience
Work History
Project Coordinator
Charter Spectrum
Dallas, TX
12.2025 - Current
- Coordinated project timelines and deliverables to ensure alignment with strategic objectives.
- Managed cross-functional communication between teams to enhance collaboration and efficiency.
- Developed project documentation and reports, facilitating stakeholder engagement and transparency.
- Monitored project budgets, identifying discrepancies and implementing corrective actions as needed.
- Kept projects on schedule by managing deadlines and adjusting workflows.
Patient Financial Service Specialist
Children’s Hospital
Highlands Ranch, CO
10.2024 - 11.2025
- Fostered a compassionate environment for patients and families, enhancing overall satisfaction and trust in care services.
- Streamlined patient intake processes, reducing wait times and significantly improving the overall patient experience.
- Analyzed patient feedback to identify areas for improvement, implementing changes that resulted in noticeable gains in service quality.
- Maintained accurate patient records and documentation, ensuring compliance with healthcare regulations and improving data reliability.
- Processed patient financial inquiries efficiently, leading to quicker resolutions and improved patient trust in financial operations.
Physical Security Officer
Charter Spectrum
Greenwood Village, CO
08.2023 - 09.2024
- Monitored premises to ensure safety protocols, resulting in a secure environment and enhanced employee confidence.
- Conducted regular security audits to identify vulnerabilities, leading to substantial improvements in safety measures.
- Analyzed incident reports to develop proactive strategies, effectively reducing security breaches and improving response times.
- Fostered a culture of safety awareness among staff, promoting vigilance and reducing risk through targeted training sessions.
- Cultivated strong relationships with team members, fostering a collaborative environment that enhanced communication and morale.
- Implemented advanced surveillance systems, achieving noticeable results in incident detection and response efficiency.
Shift Leader
Jersey Mikes
Littleton, CO
05.2022 - 07.2023
- Supervised daily store operations and led team members during shifts to ensure efficient, high-quality service and food preparation.
- Trained and coached new employees on company procedures, food safety standards, and customer service expectations.
- Managed opening and closing duties, including cash handling, inventory checks, and store cleanliness.
- Resolved customer concerns promptly and professionally, maintaining a positive dining experience and promoting repeat business.
- Assisted in scheduling, delegating tasks, and motivating team members to meet performance and sales goals.
- Ensured compliance with health and safety regulations, maintaining a clean and organized work environment.
- Supported management in implementing company promotions and operational improvements.
Sales Associate
The North Face
Castle Rock, CO
07.2021 - 04.2022
- Delivered exceptional customer service by engaging with shoppers, understanding their needs, and recommending performance-driven outdoor apparel and gear.
- Maintained in-depth product knowledge to assist customers with technical questions about apparel, footwear, and equipment.
- Consistently met or exceeded individual and store sales targets through effective upselling and cross-selling techniques.
- Operated point-of-sale systems for accurate and efficient transactions, returns, and exchanges.
- Supported visual merchandising by restocking, folding, and organizing displays according to brand guidelines.
- Worked collaboratively with team members to achieve daily operational goals in a fast-paced retail environment.
- Promoted The North Face’s brand values, including sustainability and outdoor exploration, during customer interactions.
Education
GED -
Arapahoe High School
Centennial05.2023
Skills
- Data Analysis
- Conflict Resolution
- Strategic Planning
- Problem Solving
- Time Management
- Operational Strategy
- Project coordination
- Detail-oriented
Timeline
Project Coordinator
Charter Spectrum
12.2025 - Current
Patient Financial Service Specialist
Children’s Hospital
10.2024 - 11.2025
Physical Security Officer
Charter Spectrum
08.2023 - 09.2024
Shift Leader
Jersey Mikes
05.2022 - 07.2023
Sales Associate
The North Face
07.2021 - 04.2022
GED -
Arapahoe High School