Dylan Trout
Critical Facility Technician
San Antonio,TX
Summary
Dedicated worker with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Willing to learn all that can be learned and can be easily teachable to ensure efficient work is done to better the workplace. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Critical Facility Technician
Big State Electric
San Antonio, TX
08.2021 - Current
- Evaluated systems and facility infrastructure to ascertain and improve operational efficiencies.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed scheduled maintenance on electrical, plumbing and HVAC systems.
Event Staff Member
John T Floores
San Antonio, TX
03.2018 - Current
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Set up event facilities and equipment, cleaned areas and organized supplies.
- Performed post-event tasks such as breaking down areas, removing trash and cleaning facilities.
- Welcomed guests to events, checked invitations and oversaw proper seating.
- Mentored and ensured proper training of more than 20 new employees.
- Received and processed customer transactions.
- Assisted management in overseeing of employees.
Event Staff Member
AT&T Center
San Antonio, TX
03.2019 - 08.2020
- Received and Processed customer transactions
- Sold thousands of dollars of merchandise.
- Assembled arena avenues.
- Performed post event tasks such as breakdown of merchandise.
- Trustfully handled money and counted money for accurate earnings.
- Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
- Provided exceptional customer service to all guests and escalated concerns where needed.
Education
High School Diploma -
John Marshall Highschool
San Antonio, TX06.2021
Skills
- Facility Preventive Maintenance
- Hand and Power Tools
- Critical Thinking
- Facility Inspections
- Troubleshooting and Modifications
- Customer Satisfaction
- Great communication skills
- Very Teachable
- Very tenacious and motivated
- Customer service
- Able to learn new programs
- Able to use technology efficiently
Timeline
Critical Facility Technician
Big State Electric
08.2021 - Current
Event Staff Member
AT&T Center
03.2019 - 08.2020
Event Staff Member
John T Floores
03.2018 - Current
High School Diploma -
John Marshall Highschool
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