Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
9
9
years of professional experience
Work History
Lead Technician
Service Master Restore of Colorado Springs
Colorado Springs, CO
11.2022 - 12.2024
Communicated regularly with supervisor regarding project status updates.
Treat mold with mold isolation products and fumigation. Sanitized surfaces with antimicrobial solutions to prevent further contamination.
Extracted standing water from the premises using wet-vacs and pumps.
Provided customer service to clients throughout the entire restoration process.
Installed drying equipment to dry purified, contaminated air and restore humidity levels to normal within residential homes or commercial buildings.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Inspected and assessed water damage in residential homes and gathered enough information to provide an estimate of the cost of mitigation to insurance adjusters or homeowners.
Maintained records of jobs completed detailing type of services rendered and materials used.