Motivated student with certifications and customer service experience. Quick learner with strong communication skills, eager to provide excellent customer service and support, and contribute to sales growth. Ready to apply my knowledge and enthusiasm to help achieve company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Service Advocate
Blue Sky Fitness And Recreation
Tucson, AZ
04.2024 - 08.2024
Facilitated safe exercise for participants with disabilities by adhering to individualized plans and protocols.
Maintained participant confidentiality while communicating with empathy and discretion.
Provided patient, step by step instruction to deescalate concerns effectively.
Lifeguard
City of Tucson
Tucson
04.2023 - 08.2023
Company Overview: Ensuring strict adherence to safety protocols at City of Tucson.
Monitored pool areas meticulously, ensuring strict adherence to safety protocols at City of Tucson.
Ensured zero safety incidents by vigilant monitoring and enforcing pool rules.
Maintained detailed logs of pool usage and incident reports, enhancing safety measures.
Ensuring strict adherence to safety protocols at City of Tucson.
Volunteer Staff
Assisteens Program (Assistance League of Tucson)
Tucson, USA
08.2019 - 05.2023
Company Overview: Member of philanthropic program for three years with goals of promoting personal growth, leadership skills, poise, public speaking skills, and a sense of civic responsibility.
100+ volunteer hours completed to date.
Service shifts as a cashier and customer service representative at the Assistance League of Tucson Thrift Shop.
Member of philanthropic program for three years with goals of promoting personal growth, leadership skills, poise, public speaking skills, and a sense of civic responsibility.
Education
Bachalor of Science - Computer Science
Northern Arizona University
Flagstaff, AZ
09.2025
Cybersecurity Program -
JTED
Tucson, AZ
05.2023
Honors Student -
Tucson High School
Tucson, AZ
05.2023
Skills
Cybersecurity fundamentals
Python programming
C programming
Linux administration
Windows 10 operations
Customer service
Certification
Graphic Web Design: Adobe Certified Associate (Illustrator, Photoshop, and InDesign)
Cybersecurity: Python 3, CompTIA Sec+, Amazon Web Services (AWS)-Cloud Practitioner