Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Dylan Waddell

Tucson,USA

Summary

Motivated student with certifications and customer service experience. Quick learner with strong communication skills, eager to provide excellent customer service and support, and contribute to sales growth. Ready to apply my knowledge and enthusiasm to help achieve company goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Service Advocate

Blue Sky Fitness And Recreation
Tucson, AZ
04.2024 - 08.2024
  • Facilitated safe exercise for participants with disabilities by adhering to individualized plans and protocols.
  • Maintained participant confidentiality while communicating with empathy and discretion.
  • Provided patient, step by step instruction to deescalate concerns effectively.

Lifeguard

City of Tucson
Tucson
04.2023 - 08.2023
  • Company Overview: Ensuring strict adherence to safety protocols at City of Tucson.
  • Monitored pool areas meticulously, ensuring strict adherence to safety protocols at City of Tucson.
  • Ensured zero safety incidents by vigilant monitoring and enforcing pool rules.
  • Maintained detailed logs of pool usage and incident reports, enhancing safety measures.
  • Ensuring strict adherence to safety protocols at City of Tucson.

Volunteer Staff

Assisteens Program (Assistance League of Tucson)
Tucson, USA
08.2019 - 05.2023
  • Company Overview: Member of philanthropic program for three years with goals of promoting personal growth, leadership skills, poise, public speaking skills, and a sense of civic responsibility.
  • 100+ volunteer hours completed to date.
  • Service shifts as a cashier and customer service representative at the Assistance League of Tucson Thrift Shop.
  • Member of philanthropic program for three years with goals of promoting personal growth, leadership skills, poise, public speaking skills, and a sense of civic responsibility.

Education

Bachalor of Science - Computer Science

Northern Arizona University
Flagstaff, AZ
09.2025

Cybersecurity Program -

JTED
Tucson, AZ
05.2023

Honors Student -

Tucson High School
Tucson, AZ
05.2023

Skills

  • Cybersecurity fundamentals
  • Python programming
  • C programming
  • Linux administration
  • Windows 10 operations
  • Customer service

Certification

  • Graphic Web Design: Adobe Certified Associate (Illustrator, Photoshop, and InDesign)
  • Cybersecurity: Python 3, CompTIA Sec+, Amazon Web Services (AWS)-Cloud Practitioner

Timeline

Service Advocate

Blue Sky Fitness And Recreation
04.2024 - 08.2024

Lifeguard

City of Tucson
04.2023 - 08.2023

Volunteer Staff

Assisteens Program (Assistance League of Tucson)
08.2019 - 05.2023

Bachalor of Science - Computer Science

Northern Arizona University

Cybersecurity Program -

JTED

Honors Student -

Tucson High School