Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dylan West

Irvine,CA

Summary

Versatile professional with a proven track record in enhancing client satisfaction through exceptional customer service and sales achievements. Demonstrates expertise in laboratory management and hematology, alongside a strong ability to perform heavy lifting and thrive in team settings. Achieved sales targets by showcasing a blend of technical and interpersonal skills.

Overview

9
9
years of professional experience

Work History

Sales Representative

SLA Paving Inc.
07.2024 - Current

Identify, target, and research potential clients through networking and cold calling. Present and promote services to prospective clients. Prepare and deliver sales pitch and proposals tailored to clients’ needs. Collaborate with the operation team to ensure client satisfaction and project success. Meet and exceed sales targets and goals.

Clinical Laboratory Specialist II

Creative Testing Solutions
09.2023 - 06.2024

Using both manual and automated methods in Hematology for a clinical blood donations laboratory. Enhanced patient care quality by ensuring accurate and timely test results for clinical decision making. Conducted comprehensive quality control measures for reliable test outcomes and reduced errors. Operating and maintaining test equipment from PK 7400, Neo Iris, and Ortho Versia Pipettor and Processor.


Produce Clerk/Cashier/Curtesy Clerk

Vons Inc.
10.2021 - 06.2023

Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables. Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.

Used dollies and pallet jacks to unload and organize merchandise from delivery trucks. Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.

Construction Worker

Ming Construction
06.2015 - 09.2018

Annual summertime employment on an “as-needed” basis for regional construction firm, performing various labor tasks, such as hauling material to worksites and assisting in the construction of patios, room additions, garage conversions, and interior remodels. Utilized hammers, saws, squares, levels, and fastening devices to complete projects.

Education

Bachelor of Science - Biological Sciences

California Polytechnic State University, San Luis Obispo
San Luis Obispo, CA
06-2023

Skills

  • Customer service
  • Laboratory management
  • Hematology expertise
  • Heavy lifting
  • Team oriented
  • Efficient with Microsoft apps

Languages

Spanish
Limited Working

Timeline

Sales Representative

SLA Paving Inc.
07.2024 - Current

Clinical Laboratory Specialist II

Creative Testing Solutions
09.2023 - 06.2024

Produce Clerk/Cashier/Curtesy Clerk

Vons Inc.
10.2021 - 06.2023

Construction Worker

Ming Construction
06.2015 - 09.2018

Bachelor of Science - Biological Sciences

California Polytechnic State University, San Luis Obispo
Dylan West