Versatile professional with a proven track record in enhancing client satisfaction through exceptional customer service and sales achievements. Demonstrates expertise in laboratory management and hematology, alongside a strong ability to perform heavy lifting and thrive in team settings. Achieved sales targets by showcasing a blend of technical and interpersonal skills.
Identify, target, and research potential clients through networking and cold calling. Present and promote services to prospective clients. Prepare and deliver sales pitch and proposals tailored to clients’ needs. Collaborate with the operation team to ensure client satisfaction and project success. Meet and exceed sales targets and goals.
Using both manual and automated methods in Hematology for a clinical blood donations laboratory. Enhanced patient care quality by ensuring accurate and timely test results for clinical decision making. Conducted comprehensive quality control measures for reliable test outcomes and reduced errors. Operating and maintaining test equipment from PK 7400, Neo Iris, and Ortho Versia Pipettor and Processor.
Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables. Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks. Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
Annual summertime employment on an “as-needed” basis for regional construction firm, performing various labor tasks, such as hauling material to worksites and assisting in the construction of patios, room additions, garage conversions, and interior remodels. Utilized hammers, saws, squares, levels, and fastening devices to complete projects.