Dylan Whitfield
Vicksburg,MS
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
2
2
years of professional experience
Work History
Sales Associate
TJX Companies
Vicksburg, MS
06.2022 - 01.2024
- As a sales associate at T.J. Maxx, my primary responsibilities would include assisting customers, organizing merchandise on the sales floor, restocking shelves, processing transactions at the cash register, and maintaining a clean and organized store environment. I also provided product information, to help customers find items they're looking for, and contribute to creating a positive shopping experience.
- Collaborated with management teams to develop innovative marketing strategies.
- Assisted customers with product selection, sizing and styling.
- Analyzed customer feedback data to recommend improvements in service quality.
- Scheduled shifts for fellow associates during peak traffic times.
- Organized stockroom shelves according to size, color or style.
- Upsold additional items based on customer interests and needs.
- Conducted inventories on a regular basis to track stock levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed credit card transactions quickly and securely.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Processed transactions using a point-of-sale system.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Developed trusting relationships with customers by making personal connections.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Built and maintained relationships with peers and upper management to drive team success.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Reviewed files, recordings and other documents to obtain information to respond to requests.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Assisted customers in selecting products, providing excellent service.
Baseball Umpire
city of Vicksburg
Vicksburg, MS
06.2022 - 07.2023
- As a baseball umpire, my role is to enforce the rules of the game, make judgment calls on plays, and ensure fair play and sportsmanship among players. I will be responsible for calling balls and strikes, determining whether runners are safe or out, and making decisions on various aspects of the game, such as fair or foul balls, infield fly rules, and interference. Consistency, decisiveness, and a thorough knowledge of the rules are essential for success in this role.
- Confirmed with other umpires to ensure consistent calls throughout the game.
- Educated new umpires on proper techniques for making calls during games.
- Inspected equipment prior to games to ensure safety standards were met.
- Acted as a mediator between opposing teams if arguments broke out between players or coaches.
- Communicated with team coaches when necessary to maintain good sportsmanship.
- Checked field conditions before games to make sure it was safe for play.
- Provided feedback to coaches regarding their players' performance during games.
- Managed time efficiently by keeping games on schedule while still allowing for breaks between innings.
- Assisted in resolving disputes between players or coaches regarding calls made by other umpires.
- Ensured that all players, coaches, and spectators followed the rules of the game.
- Worked closely with league officials to coordinate schedules for upcoming matches.
- Ensured compliance with all applicable rules and regulations pertaining to umpiring.
- Collaborated with other umpires during tournaments to ensure accuracy of calls.
- Maintained a professional demeanor at all times while working on the field.
- Held post-game meetings with coaches and referees for review of performance.
- Monitored game play to ensure fair and safe competition.
- Fostered sportsmanship among players and coaches to minimize in-game conflict.
- Managed behavior of players, coaches and crowd to facilitate gameplay.
- Executed high-pressure decisions, awarded points and imposed penalties under time constraints.
- Adhered to and enforced game rules and regulations.
- Maintained punctual and efficient games by starting on time and making quick and accurate calls.
- Maintained professional composure and calm demeanor when making tough calls and handling challenging situations.
- Mediated disputes between coaches, officials and players to reach mutual agreements.
- Participated in and attended frequent meetings and training sessions to stay up-to-date on league requirements.
- Resolved claims of rule infractions or complaints by participants, assessing any necessary penalties.
- Inspected sporting equipment or examined participants to verify compliance with event and safety regulations.
Detail Assemble
Vicksburg Enterprise and Manufacturing
Vicksburg, MS
11.2021 - 08.2022
- Record production data such as number of units produced, rejected items.
- Position parts in jigs or fixtures for fastening with bolts, screws, rivets, or other fasteners.
- Notify supervisors of any potential issues that may cause delays in production schedules.
- Inspect finished products for defects and conformance to customer requirements.
- Test assembled products for accuracy and functionality prior to final packaging.
- Read and interpret blueprints, schematics, drawings, and work orders to determine the specific assembly instructions.
- Follow established assembly methods and procedures to ensure product quality standards are met.
- Assemble components according to specifications using hand tools, power tools, and other equipment.
- Maintain a clean work area by sweeping up debris from assembly operations.
- Assist in training new employees on proper safety procedures while operating machinery.
- Monitor stock levels of raw materials needed for upcoming production runs.
- Provide feedback on design changes that could improve efficiency of the production line.
- Identify problems that may affect product quality and take corrective action when required.
- Keep abreast of current trends in technology related to automated assembly systems.
- Operate machines such as drill presses and saws to cut or shape parts during assembly.
- Maintain accurate inventory records of all materials used in the manufacturing process.
- Perform minor repairs on defective parts or products during the assembly process.
- Align components for proper fit and adjust as necessary during the assembly process.
- Collaborate with team members to optimize workflow processes within the department.
- Completed accurate assembly work by positioning and aligning components.
- Adhere strictly to health and safety regulations while carrying out daily tasks.
- Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies.
- Operated precision tools and equipment to perform dimensions without error.
- Removed physical refuse and debris and organized tools to maintain safe work environment.
- Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence.
- Performed visual and mechanical quality verifications to meet customer specifications.
- Utilized templates and read measurements to position parts and subassemblies.
- Suggested operational modifications to improve quality and production times and reduce costs.
- Assembled and completed products according to production schedules.
- Assembled machinery from component parts, following prescribed instructions to support correct configurations.
Education
Bachelor of Science - Kinesiology
Mississippi Valley State University
Itta Bena, MS05-2024
Skills
- Contract Preparation
- Sales Development
- Payment Processing
- Client Account Management
- Promotional support
- Inventory Control
- Listening Skills
- Sales expertise
- Client Service
- Relationship selling
- Money Handling
- Relationship Building
- Time Management
- Teamwork and Collaboration
- Outgoing Personality
- Reading comprehension skills
- Flexible Schedule
- Cash Handling
- Sales Strategies
- Positive and professional
- Multi-tasking strength
- Conflict Resolution
- Customer Service
- Excellent communication skills
- Policy and Procedure Adherence
Timeline
Sales Associate
TJX Companies
06.2022 - 01.2024
Baseball Umpire
city of Vicksburg
06.2022 - 07.2023
Detail Assemble
Vicksburg Enterprise and Manufacturing
11.2021 - 08.2022
Bachelor of Science - Kinesiology
Mississippi Valley State University