Dylan Williams
Buffalo,New York
Summary
Dynamic professional with extensive experience in customer service and inventory management at Advance Auto Parts. Proven ability to enhance sales transactions and maintain merchandising standards while leading teams effectively. Skilled in vehicle parts ordering and dedicated to delivering exceptional service, ensuring customer satisfaction and operational excellence.
Overview
8
8
years of professional experience
Work History
RPP(Assistant manager)
Advance auto Parts
Dayton, Oh
12.2024 - 08.2026
- Assisted customers in identifying the correct automotive parts, tools, and accessories based on vehicle applications and repair needs.
- Provided knowledgeable customer service and product recommendations while maintaining a strong focus on accuracy and safety.
- Used vehicle catalogs and parts lookup systems to verify fitment and locate appropriate replacement parts.
- Processed sales, returns, and special orders while maintaining accurate inventory and merchandising standards.
- Supported commercial and retail customers by answering automotive product questions and helping find cost-effective solutions.
- Provided knowledgeable customer service and product recommendations while maintaining a strong focus on accuracy and safety.
- Used vehicle catalogs and parts lookup systems to verify fitment and locate appropriate replacement parts.
- Processed sales, returns, and special orders while maintaining accurate inventory and merchandising standards.
- Supported commercial and retail customers by answering automotive product questions and helping find cost-effective solutions.
- Maintained product knowledge across automotive parts, fluids, batteries, tools, and related accessories.
Team Member
Mighty Taco
Buffalo, Ny
06.2024 - 10.2024
- Prepared Mighty Taco menu items while following food safety guidelines.
- Took customer orders and handled payments at point-of-sale register.
- Restocked ingredients, condiments, and packaging supplies throughout service.
- Followed Mighty Taco recipes and quality standards during food preparation.
Solar Panel Installer
Blattner Company
Wadley, GA
01.2024 - 04.2024
- Installed residential and commercial solar panel systems according to project specifications and safety standards.
- Mounted and secured solar panels, racking systems, and related components on rooftops and other structures.
- Assisted with electrical wiring, connections, and system setup under applicable safety procedures.
- Used hand and power tools to complete installations efficiently and accurately.
- Inspected installations, identified issues, and assisted with troubleshooting and repairs.
- Followed OSHA and company safety procedures while working at heights and around electrical equipment.
- Worked effectively as part of a crew to complete project schedule while maintaining quality standards.
Maintenance
Bucces
Fort Valley, GA
12.2021 - 06.2022
- Support upkeep of entire property and store interior.
- Refilled shelves with merchandise on the sales floor to enhance product availability.
- Monitored safety regulations while performing maintenance tasks.
- Recorded routine inspection and maintenance activities.
- Performed routine maintenance of all compounding equipment.
Grill Cook
McDonald's
Warner Robins, GA
09.2021 - 06.2022
- Prepare fryer and grill items according to order needs.
- Assemble food on a wrapping station for packaging and handoff.
- Train on front register and front window customer service tasks.
Package Handler
FedEx
Buffalo, NY
03.2021 - 07.2021
- Sort packages and place them on the correct van or truck for next morning delivery
- Scanned parcel labels and sorted shipments by route and destination.
- Verified package details against FedEx shipping documents and tracking labels.
- Used FedEx conveyor systems and warehouse carts to move parcels.
Host/Busser
Thai 9
Dayton, OH
06.2018 - 05.2019
- Host- seat customers, take phone orders and cash out take out orders
- Busser- refill beverages and clean table of dishes and reset tables
Education
Some College (No Degree) - Business management
Wright State University
Dayton, OHHigh school diploma -
Beaver creek High School
Dayton, OHSkills
- Landscaping
- Inventory control
- Customer service
- Sales transactions
- Forklift
- Food service
- Maintenance
- Team management
- Merchandising standards
- Vehicle parts ordering
- Retail operations
- Inventory management
- Store supervision
- Team leadership
- Delivery
Timeline
RPP(Assistant manager)
Advance auto Parts
12.2024 - 08.2026
Team Member
Mighty Taco
06.2024 - 10.2024
Solar Panel Installer
Blattner Company
01.2024 - 04.2024
Maintenance
Bucces
12.2021 - 06.2022
Grill Cook
McDonald's
09.2021 - 06.2022
Package Handler
FedEx
03.2021 - 07.2021
Host/Busser
Thai 9
06.2018 - 05.2019
Some College (No Degree) - Business management
Wright State University
High school diploma -
Beaver creek High School