Dylan Edward Williamson
Stoughton,WI
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
6
6
years of professional experience
Work History
Water Softener Builder
Capital Water Softener
McFarland, Wisconsin
01.2025 - Current
- Assembled water softener systems according to manufacturer specifications.
- Collaborated with team members to ensure efficient workflow and timely installation.
- Conducted quality checks on installed systems for functionality and safety compliance.
- Used hand tools and power tools to complete builds.
Lighting Installer
Traditions Lighting
Verona, Wisconsin
09.2025 - 12.2025
- Installed lighting fixtures according to design specifications and safety standards.
- Collaborated with team members to ensure timely project completion and quality control.
- Utilized hand tools and power equipment for efficient installation processes.
Landscaping Crew Member
The Bruce Company Of Wi
Verona, Wisconsin
06.2025 - 09.2025
- Maintained landscape aesthetics through regular mowing and trimming of lawns.
- Operated landscaping tools and equipment safely and efficiently during projects.
- Assisted in planting flowers, shrubs, and trees according to design plans.
Car Detailer
Van Horn Automotive
Stoughton, Wisconsin
11.2024 - 03.2025
- Cleaned and polished vehicles to maintain high standards of appearance.
- Inspected vehicles for damage and identified necessary repairs.
- Applied wax and sealants to protect vehicle surfaces from wear.
Clerk
Pick N Save
Stoughton
09.2022 - 07.2023
- Assisted customers with inquiries and provided product recommendations.
- Processed transactions accurately and efficiently at the register.
- Maintained organized product displays to enhance customer shopping experience.
Customer Service Associate
Walmart
Stoughton, WI
04.2020 - 06.2023
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Addressed inquiries, resolved customer issues and managed customer relations.
- Followed policies and procedures to meet or exceed established performance requirements.
Customer Service Associate
Adidas Outlet
Johnson Creek, WI
01.2023 - 03.2023
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Addressed inquiries, resolved customer issues and managed customer relations.
Education
Business
University of Wisconsin
Whitewater 06-2026
High School Diploma -
Stoughton High School
Stoughton, WI06-2022
Some College (No Degree) - Liberal Arts And Sciences
Madison Area Technical College
Madison, WISkills
- Product Knowledge
- Stock Replenishment
- Employee Management
- Problem Resolution
- Customer Complaint Resolution
- Quality Assurance
- Complex Problem-Solving
- Customer Support
- Customer relationship management
- Complaint resolution
- Product knowledge
- Team collaboration
- Critical thinking
- Effective communication
- Time management
- Adaptability to change
- Conflict resolution
Timeline
Lighting Installer
Traditions Lighting
09.2025 - 12.2025
Landscaping Crew Member
The Bruce Company Of Wi
06.2025 - 09.2025
Water Softener Builder
Capital Water Softener
01.2025 - Current
Car Detailer
Van Horn Automotive
11.2024 - 03.2025
Customer Service Associate
Adidas Outlet
01.2023 - 03.2023
Clerk
Pick N Save
09.2022 - 07.2023
Customer Service Associate
Walmart
04.2020 - 06.2023
High School Diploma -
Stoughton High School
Business
University of Wisconsin
Some College (No Degree) - Liberal Arts And Sciences
Madison Area Technical College