Dylan Wince
Fairfield
Summary
Dynamic and passionate NASM Personal Trainer with a proven track record at Power Wellness, adept in client progress evaluation and fostering healthy lifestyles. Excelled in enhancing gym revenue and client satisfaction through personalized training and nutritional guidance. Demonstrated leadership as a Shift Leader at Dunkin Donuts, improving team efficiency and customer service with exceptional communication and time management skills.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
3
3
years of professional experience
1
1
Certification
Work History
NASM Personal Trainer
Power Wellness
Fairfield, OH
09.2024 - Current
- Maintained a high level of professionalism at all times while working closely with clients, gym staff, and management to uphold the NASM Personal Trainer standards.
- Promoted a safe and enjoyable workout environment by ensuring proper equipment use and demonstrating correct exercise techniques.
- Reduced instances of injury among clients with thorough assessments prior to beginning any new exercise programs or routines.
- Evaluated client progress regularly, adjusting workouts and goals accordingly to ensure consistent improvement and achievement of desired results.
- Developed strong rapport with gym members by actively engaging in conversations, offering assistance when needed, and creating a welcoming atmosphere.
- Achieved client weight loss goals through effective combination of cardio workouts, strength training routines, and nutritional guidance.
- Boosted overall gym revenue through the successful sale of personal training packages and other fitness services.
- Increased client satisfaction through consistent progress monitoring and regular adjustments to training plans.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Demonstrated proper technique for exercises to avoid injuries.
- Assisted clients with personal fitness goals through realistic objectives.
- Provided emergency first aid and CPR as needed.
- Set up and broke down equipment before and after classes.
- Assisted individuals in setting achievable fitness goals, monitoring progress for success.
- Encouraged participants to stay motivated and reach fitness goals.
Shift Leader
Dunkin Donuts
West Chester, OH
02.2022 - 08.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
- Coordinated with kitchen staff to ensure timely preparation of food, reducing customer wait times.
- Fostered positive work environment, leading to higher employee morale and reduced turnover.
- Improved customer satisfaction by promptly addressing their concerns and providing exceptional service.
- Developed training program for new employees, speeding up their integration into team.
- Enhanced team efficiency by leading shift changeovers, ensuring smooth operations without downtime.
- Oversaw cash handling and financial transactions, ensuring accuracy and reducing discrepancies.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
BBA - Sales
Miami University Regionals
Hamilton, OH06-2027
Skills
- Excellent communication
- Reliable and responsible
- Time management
- Client progress evaluation
- Personal training techniques
- Healthy lifestyle advocacy
- Current fitness trends
- Strength training
- Passion for fitness
- Resistance training techniques
- Proper lifting mechanics
- First aid and CPR
Certification
- First Aid, CPR, AED Instructor's Certificate – American Red Cross.
- Certified Personal Trainer (CPT) - National Academy of Sports Medicine (NASM).
Timeline
NASM Personal Trainer
Power Wellness
09.2024 - Current
Shift Leader
Dunkin Donuts
02.2022 - 08.2024
BBA - Sales
Miami University Regionals
Similar Profiles
Nick PouchNick Pouch
Fitness Specialist at Power WellnessFitness Specialist at Power Wellness
Quinn BrackenQuinn Bracken
Front Desk Receptionist at Power WellnessFront Desk Receptionist at Power Wellness
Arouj RizwanArouj Rizwan
Business Systems Accounting Associate at Power WellnessBusiness Systems Accounting Associate at Power Wellness