Summary
Overview
Work History
Education
Skills
Timeline
References
Generic

Dylan Znidarsic

1422 NE 11th ST, Cape Coral,FL

Summary

Detailed Property Manager that offers administrative and financial analysis expertise paired with excellent communication and time management skills. In-depth knowledge of conflict resolution and mediation techniques. Focused on successfully handling daily operations of rental properties.

Overview

6
6
years of professional experience

Work History

Business Operations Manager

PMG Asset Services
Fort Myers, FL
08.2022 - Current
  • Oversee day-to-day operations and maintenance of Portofino Cove Apartments to ensure smooth functioning of the asset.
  • Maintain regular contact with tenants to assess needs and resolve issues promptly, ensuring high tenant satisfaction.
  • Implement strategies to enhance tenant retention and deliver excellent customer service.
  • Collect rents in accordance with property budget and lease terms, enforcing collections process when necessary.
  • Ensure compliance with lease agreements and property rules and regulations, managing Certificates of Insurance (COIs) as required.
  • Develop property level budgets, track work orders, manage recoverable income, and review income/expense variances on a monthly basis.
  • Code and approve invoices, review and approve CAM reconciliations, and provide detailed reporting on property operations.
  • Hire, train, and supervise maintenance technicians, property management personnel, and other reporting employees.
  • Act as a liaison between maintenance staff and tenants to address maintenance requests promptly and effectively.

Property Manager, Licensed Realtor®

Gulf Coast Realty & Property Management
Bonita Springs, FL
01.2021 - 08.2022
  • Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Created training modules and documentation to train staff.
  • Maintain property appearance and handle work orders in a efficient manner
  • Procure tenants through marketing and advertising outlets
  • Screen applicants to ensure they meet all qualifications prior to approval
  • Oversee a staff of 3 employees
  • Manage vendor relationships and assist in building effective partnerships
  • Marketing and networking to expand business and acquire new management contracts
  • Inspecting properties to ensure that tenants are in compliance with their lease and reporting maintenance issues
  • Researching current market rents to provide accurate rental data to maximize owner profits.
  • Generating monthly financial reports for property owners

General Manager

Costume World Theatrical
Pompano Beach, FL
08.2018 - 11.2020
  • Oversaw day to day operations of the corporate headquarters
  • Analyzed expenditures and other financial data to provide accurate P&L statements to company owners
  • Hired, trained, and evaluated new and current employees
  • Interacted with customers and vendors with utmost professionalism to solve various problems.
  • Defined accountabilities and established performance objectives and metrics to execute strategy.
  • Communicated client priorities, delivering presence and business objectives.
  • Used variety of software packages to support sales functions.
  • Interpreted trends and other sales analysis data to assist senior management.
  • Worked closely with internal teams to deliver on high-profile, complex projects.
  • Improved tools to enable better tracking and business analysis.

Education

Certified Apartment Manager - Currently Enrolled

National Apartment Association
Online
06-2024

Florida Real Estate License -

Florida DBPR
11.2020

Real Estate Pre-Licensing Course -

Gold Coast Schools
Lake Worth, FL
10.2020

Associates - Business Entrepreneurship

Palm Beach State College
Boca Raton, FL
05.2020

Fair Housing Training
11-2023

Skills

  • Organized and Efficient With Time Management
  • Proficient in AppFolio and Yardi Software's
  • Customer Relationship Management
  • Work Planning and Prioritization
  • Staff Development
  • Conflict Resolution
  • Lead Generation
  • Managing Operations and Efficiency
  • Project Management
  • Budgeting and Forecasting
  • Partnership Development
  • Motivational Leadership
  • Analytical Skills
  • Financial Budgeting and Reporting
  • Contracts & Negotiations
  • Microsoft Office Proficient
  • Onboarding and Training
  • Revenue Generation
  • Compliance Monitoring
  • Business Development
  • Property Inspections
  • Multi-family Property Management
  • Investment Property Management
  • Fair Housing Mandates
  • Legal Knowledge
  • Knowledge of Leasing and Market Conditions
  • Rent and Delinquency collection
  • Real Estate License
  • Marketing and Advertising

Timeline

Business Operations Manager

PMG Asset Services
08.2022 - Current

Property Manager, Licensed Realtor®

Gulf Coast Realty & Property Management
01.2021 - 08.2022

General Manager

Costume World Theatrical
08.2018 - 11.2020

Certified Apartment Manager - Currently Enrolled

National Apartment Association

Florida Real Estate License -

Florida DBPR

Real Estate Pre-Licensing Course -

Gold Coast Schools

Associates - Business Entrepreneurship

Palm Beach State College

Fair Housing Training

References

  • Marilynn A. Wick: CEO Costume World (954) 263-5929
  • Meredith Peck: Peck and Peck Law (239) 263-9814
  • Katherine O'Rourke: Director of Training PMG Asset Services (305) 305-6275
  • Michelle Cecala: RezCor Territory Manager (239) 770-0851

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Dylan Znidarsic