Dylan Smiley

Gym Staff

SMART Sports Medicine Center

Situation:

Oversaw daily gym operations, ensuring a safe, efficient, and high-quality fitness environment for members and staff. Managed facility maintenance, equipment inventory, and customer service to enhance client experience and operational effectiveness.

Task:

Led a team of fitness professionals, coordinated gym logistics, enforced safety protocols, and maintained a high standard of customer service. Ensured equipment functionality, scheduled maintenance, and facilitated a positive gym environment.

Action:

• Supervised daily gym operations, ensuring a clean, safe, and organized facility for members.
• Managed fitness equipment inventory and maintenance, scheduling regular inspections and repairs to ensure all machines were fully operational and safe for use.
• Led a team of trainers and staff, providing guidance on customer engagement, gym policies, and best practices for client retention.
• Implemented safety procedures for emergency response, preventing accidents and ensuring compliance with health and fitness regulations.
• Developed customer service initiatives, addressing member concerns promptly and enhancing the overall gym experience.

Result:

• Improved equipment availability and safety by ensuring all machines were regularly maintained, reducing downtime and enhancing user satisfaction.
• Increased customer retention and satisfaction through proactive service and an engaging fitness environment.
• Enhanced staff performance and teamwork, leading to more efficient operations and improved client engagement.
• Recognized for strong leadership and organizational skills, contributing to a well-maintained and customer-focused fitness facility.

United States Air Force | Security Forces

Situation:

Responsible for leading security and law enforcement operations to protect nuclear/conventional weapons, personnel, and resources. Operated in high-risk environments, ensuring base security, force protection, and emergency response readiness.

Task:

Managed security teams, enforced laws, safeguarded critical assets, and coordinated emergency response efforts. Developed policies, training programs, and tactical strategies to enhance operational effectiveness.

Action:

• Led and supervised security teams in force protection, patrolling high-threat areas, and executing anti-terrorism missions—ensuring rapid response to potential threats.
• Developed and implemented policies and training programs to enhance operational effectiveness, ensuring personnel proficiency in law enforcement, emergency response, and tactical operations.
• Controlled access points and provided armed response to safeguard nuclear/conventional assets and personnel from potential security breaches and threats.
• Conducted law enforcement duties, including patrolling, investigating security incidents, apprehending suspects, and securing crime scenes—testified in judicial proceedings and managed evidence.
• Directed military operations and tactical training, executing air base defense, convoy operations, and special security assignments in high-risk environments.
• Managed weapons and armory operations, overseeing ground weapons training programs, maintaining armory security, and conducting firearms qualifications for personnel.
• Led emergency response efforts, reacting to accidents, disasters, and security threats, applying lifesaving procedures, and coordinating relief operations to mitigate risk and preserve mission readiness.

Result:

• Enhanced base security and force protection through effective leadership and zero mission delays.
• Improved operational readiness by developing comprehensive training programs, ensuring 100% personnel qualification in weapons handling and security procedures.
• Successfully responded to multiple high-risk incidents, securing crime scenes, coordinating relief operations, and ensuring zero compromise of critical assets.
• Recognized for exceptional leadership and crisis management skills, reinforcing national security objectives and maintaining a safe operational environment.

Convoy Team Leader

United States Air Force | Security Forces

Situation:

Responsible for protecting and securing nuclear weapons and assets valued at $1 billion while in transit. Ensured safe transport and defense of sensitive materials across a 9,600-square-mile area spanning three states.

Task:

Led armed security teams to protect nuclear weapons during transport, enforced strict security protocols, and maintained constant readiness to respond to threats.

Action:

• Led mobile security teams to escort and protect nuclear materials during transport, ensuring safe and secure movements.
• Maintained a rapid-response force across a large operational area to deter and neutralize potential threats to nuclear assets.
• Executed security protocols to safeguard nuclear launch facilities, ensuring full compliance with federal safety and defense regulations.
• Coordinated security efforts with law enforcement and government agencies to strengthen asset protection during transport and storage.
• Protected $1 billion in nuclear assets without security breaches, ensuring safe transportation and storage.

Result:

• Maintained 24/7 security coverage across a multi-state region, preventing unauthorized access and ensuring operational readiness.
• Led highly trained response teams in protecting critical facilities, ensuring zero mission delays or security failures.
• Recognized for strong leadership and crisis management skills, contributing to the success of national security operations.

Vehicle Fleet Manager

United States Air Force | Security Forces

Situation:

Oversaw the management, maintenance, and inventory of a fleet of military security vehicles, ensuring mission readiness for personnel conducting law enforcement, force protection, and emergency response operations. Maintained accountability for vehicle-mounted radios and survival kits, ensuring all equipment was operational and available.

Task:

Ensured military personnel were issued fully operational vehicles and equipment, conducted routine inspections and inventory, and scheduled necessary maintenance to sustain continuous operational readiness.

Action:

• Managed fleet inventory by ensuring all assigned vehicles were mission-ready, tracking availability, and issuing fully operational units to security forces personnel.
• Conducted inspections and maintenance scheduling, guaranteeing vehicles were serviced on time to prevent breakdowns and mission delays.
• Maintained and inventoried all vehicle-mounted radios and survival kits, ensuring proper functionality and seamless communication during critical operations.
• Coordinated with maintenance teams to track vehicle performance, initiate repairs, and mitigate operational risks—reducing downtime and enhancing fleet reliability.
• Developed and enforced vehicle accountability procedures, ensuring accurate documentation and 100% compliance with military regulations.

Result:

• Maintained a 100% mission-capable fleet, ensuring security forces had reliable transportation and communication equipment for critical operations.
• Reduced vehicle downtime by implementing a proactive maintenance scheduling system, preventing equipment failures and sustaining continuous operational effectiveness.
• Increased readiness and safety by ensuring all issued vehicles were properly equipped with functioning survival kits, radios, and operational gear.
• Recognized for exceptional fleet management, supporting law enforcement, emergency response, and security operations with zero mission disruptions.

Alarm Monitor/Dispatcher

United States Air Force | Security Forces

Situatuation:

Responsible for monitoring and coordinating security operations within a Protection Level 1 (PL-1) Weapons Storage Area (WSA), safeguarding nuclear and conventional assets valued at over $3.3 billion.

Task:

Ensured rapid response to security threats, controlled access to restricted areas, directed security forces, and collaborated with emergency services to mitigate risks and protect mission-critical resources.

Action:

• Monitored and responded to 23 critical facility alarms, directing 15/5 response forces and initiating 360-second coordinated sweeps—ensuring zero security breaches.
• Coordinated 31 nuclear asset movements, including four low-visibility situations, providing airtight security that fortified $23.8 million in mission-critical resources.
• Controlled access to PL-1 nuclear facilities, processing 13 entry requests and validating Authorization Access Approval Listings (AAAL) to prevent unauthorized entry—maintaining 100% compliance with security protocols.
• Oversaw 35 DoE/DoD nuclear convoy operations, providing security overwatch and ensuring the safe transport of assets crucial to national security.
• Managed emergency response coordination, executing 180 PRP reinstatement/suspensions, effectively denying unauthorized access to warfighting resources.
• Routed 57 priority work orders, making timely notifications and implementing compensatory measures—proactively preventing security vulnerabilities within the WSA.

Result:

• Maintained zero unauthorized access incidents and ensured the continuous security of critical nuclear assets.
• Directly contributed to securing over $3.3 billion in strategic resources, reinforcing national defense operations.
• Recognized for exceeding expectations in security operations, emergency coordination, and access control—ensuring 100% mission success with zero delays.

Advertising Specialist

Frontier Homes | Moreno Valley, CA | January 2017 – September 2018

Situation:

Tasked with increasing brand visibility and customer engagement for a home-building company by developing and executing strategic marketing campaigns.

Task:

Designed and implemented targeted advertising campaigns to attract potential homebuyers, utilizing creative content and data-driven marketing strategies to improve engagement and conversions.

Action:

• Developed and launched high-impact advertising campaigns tailored to target demographics, increasing brand awareness and lead generation.
• Created engaging multimedia content, including ad copy, visuals, and promotional materials, to effectively communicate Frontier Homes’ value and attract buyers.
• Analyzed market trends and customer behavior, optimizing marketing efforts to maximize return on investment.
• Collaborated with sales and design teams to ensure marketing materials aligned with company goals and customer interests.

Result:

• Increased brand visibility and customer engagement, leading to a boost in inquiries and sales.
• Strengthened audience connection through compelling content, resulting in higher engagement rates across marketing channels.
• Improved marketing efficiency by utilizing data-driven strategies, ensuring better-targeted advertising efforts.