Dylan J Peters
Cincinnati,OH
Summary
Creative and results-driven Instructional Designer with 8+ years of experience designing, developing, and delivering engaging digital learning experiences across corporate environments. Expertise in applying instructional design models (ADDIE, SAM), collaborating with subject matter experts, and leveraging various E-Learning tools.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sr. Instructional Designer
American Modern Insurance Group Claims Administration
Amelia, OH
03.2025 - Current
- Lead the instructional design for enterprise-level training programs, including new-hire onboarding, employee development, and customer service training.
- Design and develop eLearning modules using Articulate Storyline and Rise, incorporating interactivity, assessments, and branching scenarios.
- Collaborate with subject matter experts to create detailed storyboards aligned with business goals and adult learning principles.
- Manage and coach a team of 2–3 instructional designers, and oversee Customer Service intern projects.
- Develop and maintain content across LMS and Adobe Experience Manager (AEM) platforms, ensuring that the content is current, accessible, and engaging.
- Analyze learner feedback and performance metrics to continuously improve course content and training delivery.
- Produce executive video communications, including filming and editing CEO messages for global initiatives.
- Partner with HR, Communications, and Marketing teams to align learning initiatives with strategic business goals.
Talent Management & Development Specialist
Munich Re
Amelia, OH
11.2021 - 11.2022
- Supported the design and delivery of organizational learning programs via Learning Management System and external platforms.
- Managed logistics for certification and training events, maintaining relationships with academic and industry partners (e.g., University of Arizona Global Campus, The Institutes).
- Collaborated on content development for internal 'academy' initiatives, ensuring alignment with career development pathways.
- Assisted in the administration and tracking of the tuition assistance program.
Universal Banker
U.S. Bank
Milford, OH
09.2016 - 03.2017
- Developed personalized coaching plans to improve team performance.
- Delivered in-branch product and systems training for staff and assisted in onboarding new team members.
- Gained valuable experience in customer service and needs-based consultation.
Education
Bachelor of Arts - Design Media
University of Cincinnati
Cincinnati, OHSkills
- Articulate 360
- Vyond
- Camtasia
- Adobe Creative Cloud
- Learning Management Systems
- Power BI
Certification
- Innovation Engineering Blue Belt Certificate
- E-Learning Instructional Design Certificate
- Articulate Storyline 360 Skills: Level 1
- Ohio Property & Casualty License
Timeline
Sr. Instructional Designer
American Modern Insurance Group Claims Administration
03.2025 - Current
Talent Management & Development Specialist
Munich Re
11.2021 - 11.2022
Universal Banker
U.S. Bank
09.2016 - 03.2017
Bachelor of Arts - Design Media
University of Cincinnati
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