Dylan M. Eggebrecht
Minneapolis,MN
Summary
Energetic, friendly Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Skill in handling challenging customer requests with knowledge and respect, contributing to outstanding customer service.
Overview
8
8
years of professional experience
Work History
Sales Leader/Manager on Duty
Express
04.2019 - Current
- Develop and maintain strong relationships with customers to increase loyalty, trust and satisfaction.
- Respond to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Lead a team of 30 personnel, increasing customer sales and providing world-class customer experience.
- Skillfully design visually appealing floor set and product layout to draw customers. Requested by and sent to other stores on a monthly basis to extend my expertise to the Express chain.
- Supervise and coordinate team to provide guidance and support and maximize performance.
- Train and mentor junior staff members to apply best practices and follow procedures.
- Achieve results by working with staff to meet established targets.
- Inspect stocks to identify shortages, replenish supply and maintain consistent inventory.
- Maintain clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
UberEATS Driver
Uber Eats
05.2020 - Current
- Maintain professional and friendly demeanor during deliveries to uphold company reputation.
- Deliver goods and products to customer on time and in excellent condition.
- Communicate with customers to provide delivery updates and confirm delivery locations.
- Follow all relevant traffic laws and safety regulations.
- Utilize GPS and other navigation tools to plan routes and stay on schedule.
Cart Associate
WALMART
05.2015 - 08.2018
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Periodically disinfected carts preventing spread of disease.
- Cleared parking lot of litter and foreign debris.
- Collected empty carts from grocery patrons and returned to store to keep parking lot clear of obstacles.
- Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
Education
Biomedical Sciences (Aug. 2017-Dec. 2021)
Arizona State University
Tempe, AZHigh School Diploma -
Hortonville High School
Hortonville, WI05.2017
Skills
- New Employee Training
- POS Inventory System Operation
- Customer Service Expertise
- Manage Inventory
- Sales Activities
- Customer Communication
Timeline
UberEATS Driver
Uber Eats
05.2020 - Current
Sales Leader/Manager on Duty
Express
04.2019 - Current
Cart Associate
WALMART
05.2015 - 08.2018
Biomedical Sciences (Aug. 2017-Dec. 2021)
Arizona State University
High School Diploma -
Hortonville High School