Dylan Muñoz
Chandler,AZ
Summary
Dynamic professional with a proven track record in fast-paced environments, exemplified by exceptional order picking and packing accuracy at Fidelitone Logistics. Skilled in enhancing sales and operational efficiency, as demonstrated at AutoZone through mentoring and cross-training. Excels in fostering customer loyalty and managing high-stress situations, showcasing both hard and soft skills with a focus on achieving and surpassing productivity goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Gen 1 Picker
Fidelitone Logistics
02.2023 - 10.2024
- Pulled orders quickly to maintain demanding productivity goals.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Picked and packed order items.
- Sorted and organized items in designated areas for easy access.
Manager
AutoZone
05.2022 - 01.2023
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Front Desk Receptionist
Biltmore Dental Center
10.2021 - 05.2022
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Sales Associate
AZ Solar Solution
06.2020 - 09.2020
- Enhanced project sales performance by developing and implementing strategic sales plans.
- Boosted sales revenue by implementing effective sales strategies and techniques.
- Conducted regular sales reviews and analysed sales metrics to identify areas for improvement, resulting in enhanced sales performance.
Sales Associate
Tillys World of Jeans
08.2019 - 05.2020
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
No Degree - Accounting And Finance
Mesa Community College
Mesa, AZ07-2025
High School Diploma -
Bash High School
Chandler, AZ05-2020
Skills
- Telephone Etiquette
- Problem-solving skills
- Scheduling
- Driving sales
- Technical Sales Support
- Customer Service
- Time Management
Accomplishments
- Supervised team of 6 staff members.
- Exceeded monthly quota every time.
- Brought in 100 new customers.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- CPR/AED Certification
Timeline
Gen 1 Picker
Fidelitone Logistics
02.2023 - 10.2024
Manager
AutoZone
05.2022 - 01.2023
Front Desk Receptionist
Biltmore Dental Center
10.2021 - 05.2022
Sales Associate
AZ Solar Solution
06.2020 - 09.2020
Sales Associate
Tillys World of Jeans
08.2019 - 05.2020
- CPR/AED Certification
No Degree - Accounting And Finance
Mesa Community College
High School Diploma -
Bash High School
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