Dylan T. Clarke
Saint George
Summary
- Born and raised in beautiful southern Utah
- Optimistic and personable individual, enthusiastic about meeting new people
- Strong presentation skills and real go-getter
- Hardworking and passionate job seeker with strong organizational skills
- Eager to get started on the next big thing
- Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Customer Service / Online Shopper
Walmart
Saint George, Utah
04.2021 - Current
- Cross-trained and backed up other customer service managers.
- Implemented and developed customer service training processes.
- Trained staff on operating procedures and company services.
- Kept daily metrics and goals in check and developed strategies to serve over 300 customers in a day
- Field customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Customer Service Representative/Assistant Manager
Dominos Pizza
Saint George Utah
04.2020 - 04.2021
- Reached out to customers after completed sales to suggest additional service or product purchases.
- Increased efficiency and team productivity by promoting operational best practices.
- Answered constant flow of customer calls with minimal wait times.
- Created schedules with employees to take on and finish tasks efficiently and correctly
- Kept inventory on perishable items and general equipment
Party Host
Fiesta Fun Family Center
Saint George, Utah
03.2019 - 04.2020
- Worked with children and parents to set up birthday celebrations
- Planned events and activities to make a memorable and fun day for children
- Worked with other departments to make sure all needs from parents were met
Education
Undergrad - Computer Science And Programming
Utah Tech University
Saint George, UT05.2027
High School Diploma -
Desert Hills High School
Saint George, UT05.2021
Skills
- Community Events and Activities
- Complex Problem-Solving
- Educate Visitors
- Active Listening
- Critical Thinking
- Team Meetings
Timeline
Customer Service / Online Shopper
Walmart
04.2021 - Current
Customer Service Representative/Assistant Manager
Dominos Pizza
04.2020 - 04.2021
Party Host
Fiesta Fun Family Center
03.2019 - 04.2020
Undergrad - Computer Science And Programming
Utah Tech University
High School Diploma -
Desert Hills High School