DYLAN TRUJILLO
Affilaite Manager
Las Vegas,NV
Summary
Experienced marketing professional with a track record of success in onboarding, managing, and optimizing with Strategic Relationships with tenure and profitability. A proven manager that is adaptable, consistent, and reliable. Eager to help a great team achieve company goals.
Overview
16
16
years of professional experience
Work History
Marketing Onboarding Manager
Progrexion
03.2020 - 04.2023
- Onboarded partners that generated $5 Million in revenue for three different brands in that 2-year period
- 3 Quarterly Awards in 2 years
- (Development, Teamwork, performance)
- Managed campaign budgets range of $100-$400 per CPA
- Also managed PPC, CPL, CPC campaigns with test budgets from $500-$20,000 for testing
- Managed pipeline of 15-30 partners (onboarding and optimizing)
- Successfully onboard on average 7-8 new partners through Brand, legal, and optimization
- Set up tracking, API, phone, email, SMS, suppression, and other technical requirements
- Knowledge in Salesforce, Everflow, Jira, Targetprocess, Glassbox, adobe
- Experience in managing partners in multiple financial spaces: credit, credit repair, loan, mortgage, debt, solar
- Day to day liaison for Partners, Business Development, Account Managers, Creative, and web optimization for new partners
- Knowledge in SEO, Social, Native, ads, email, SMS, lead generation, content marketing, blogs, offer walls, paid, display, pay per call, warm transfers, and split testing
- Sought new business at trade shows and conventions
- Proven ability to learn quickly and adapt to challenging economic conditions
Sr. Development Coach and Training Manager
Progrexion
07.2016 - 03.2020
- 4 Quarterly Awards and 1 yearly award for performance and teamwork
- Increased Retention KPI’s from 35% to 65% for Lexington Law Firm and Creditrepair.com through coaching teams
- Coordinated technical training and personal development classes for staff members.
- Increased graduation rate by 20%
- Managed front line employees as well as supervisors/team leads (5-100 employees)
- Created multiple teams based on customer issues for coaching, resource allocation, and KPI tie back
- Daily collaboration with Sr. Directors and Managers to update on performance and culture wellbeing throughout CX team
- During Covid assisted training/learning development on executing effective 4-week trainings from home via zoom
- Salesforce project owner for releasing operating system to call center
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Performance Management Coordinator, Team Lead
Lexington Law Firm
05.2011 - 06.2016
- Built out role to coach to effectively implement consumer feedback, value for lifetime revenue
- Lead teams in outbound, inbound, online, remarketing of 15-20 employees
- Generated over $15 million from team contributions during supervisor tenure
- Won 2 yearly awards and several quarterly awards for leadership and performance
- Surpassed each quarterly goal of retention KPI’s and Customer Satisfaction.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions
- Conducted training and mentored team members to promote productivity and commitment to friendly service
Sports Writer
Tooele Transcript Bulletin, Larry H Miller Motor
Tooele, UT
2007.04 - 2009.11
- Covered numerous events personally, traveling to games across Salt Lake Valley to write articles on games and players
- Covered Professional Races at Miller Motorsports track.
- Interviewed Michael Jordan and his racing team
- attended high school, college, and pro level sports games for content.
Education
Salt Lake Community College
Salt Lake City, UT2011
Skills
- Trustworthy & Loyal
- Managing Multiple Platforms
- Business Management Principles
- Problem Solver
- Manage Contracts
- Migrating New Client Accounts
- Adaptable
- Optimizing Profitability
- Analytical
- Project Management
- Data Channel Analysis
- Sales Strategies
Additional Information
- (More available on LinkedIn https://www.linkedin.com/in/dylanjtrujillo/)
- JR. Curtis - Vice President of Partnership Progrexion: Dylan is one of the most incredible people I've had an opportunity to work with. As part of my team, I was able to lean on him for anything I needed, and he came through. His attitude is always positive, and he brings so much to every team he's been on. I'd recommend him for anything with relationship management and creating and executing processes. He's also very adaptable and willing to take on new challenges that are brought to him.
Timeline
Marketing Onboarding Manager
Progrexion
03.2020 - 04.2023
Sr. Development Coach and Training Manager
Progrexion
07.2016 - 03.2020
Performance Management Coordinator, Team Lead
Lexington Law Firm
05.2011 - 06.2016
Sports Writer
Tooele Transcript Bulletin, Larry H Miller Motor
2007.04 - 2009.11
Salt Lake Community College
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