Dyllan Brooks
Peachtree Corners,GA
Summary
Motivated high school student (3.5/4.0 GPA) who demonstrates strong work ethic and excellent time management skills. Willing to diligently follow guidelines and directions to achieve employer objectives and goals.
Overview
3
3
years of professional experience
Work History
Cashier
Zaxbys
06.2021 - 07.2021
- Operated and sanitized kitchen and food preparation equipment.
- Resolved customer complaints independently or with aid of supervisor.
- Counted till at beginning of shift to confirm correct starting total.
- Provided customers with information on specials and discount deals.
Customer Service Associate
Walgreens
09.2021 - 04.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Used POS system to enter orders, process payments and issue receipts.
Camp Counselor
YMCA
05.2022 - 08.2022
- Worked with children of varying age, interest, skill and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
Barista
Starbucks
10.2022 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Used POS system to accurately enter orders and process payments.
Education
High School Diploma -
Paul Duke STEM High School
Norcross, GA05.2024
Skills
- Proficient in Graphic Design and Adobe Creative Suite
- Intermediate knowledge of HTML
- Intermediate knowledge of MS Word and PowerPoint
- 55 WPM Typist
- Multitasking Abilities
- Basic speaking level in Spanish
- Leadership
- POS Systems and Ordering Platforms
- Teamwork and Collaboration
- Barista
Accomplishments
- Qualified for the 2019 REACH Scholarship for Georgia
- Awarded Perfect Attendance Awards 2017-2020
- Awarded Honor Roll Awards 2017-2020
Timeline
Barista
Starbucks
10.2022 - Current
Camp Counselor
YMCA
05.2022 - 08.2022
Customer Service Associate
Walgreens
09.2021 - 04.2022
Cashier
Zaxbys
06.2021 - 07.2021
High School Diploma -
Paul Duke STEM High School
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