Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Dyllan Macomber

Moses Lake,WA

Summary

Reliable and driven professional with a diverse background in customer service, general labor, warehouse coordination, fiber installation, music production, and digital media management. With over 5 years of experience across multiple hands-on and technical industries, I bring a unique blend of strong communication skills, digital fluency, and leadership capabilities ideal for remote work.

I specialize in online customer service, offering clients responsive, clear, and solution-focused support through email, chat, phone, and social platforms. My experience managing customer-facing roles at IBB Party Rentals taught me how to resolve issues quickly, handle logistics under pressure, and build long-term trust — both in person and digitally. I’ve also coordinated teams, scheduled jobs through mobile apps, and maintained professional contact with clients via text and email.

At Pro Communications, I gained technical experience installing WiFi, laying conduit, and performing splice-overs, while tracking job progress and collaborating with teams using mobile tools. At AstaReal and Genie Industries, I learned to follow strict procedures, handle equipment, and log detailed reports — developing my discipline, precision, and reliability, all qualities essential in remote workflows.

In addition, I have a strong foundation in music production, social media content creation, and online ad campaigns. I’ve managed my own online brand, created digital media, and promoted content across platforms like Instagram, TikTok, and YouTube. This creative edge gives me an excellent understanding of how to represent businesses and brands in an online space with professionalism and engagement.

Tech-savvy, self-motivated, and adaptable, I’m ready to bring efficient online communication, problem-solving skills, and a serious work ethic to a fully remote role — whether it’s customer service, digital coordination, technical support, or creative assistance.

Overview

6
6
years of professional experience

Work History

Drop Crew

Pro Comunications
03.2025 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.Installed WiFi and fiber infrastructure by laying ¾” conduit and pulling cable
  • Ran and secured cable lines underground and through building entry points
  • Performed splice-overs and basic network setup for customer connections
  • Worked with crews to plan routes and complete jobs efficiently
  • Used mobile tools to track completed jobs, locations, and customer notes

Music Artist, Online Engineer

Run Music Llc
02.2022 - Current
  • Produced, mixed, and released original music on platforms like Spotify and YouTube
  • Managed personal and client social media pages, increasing engagement and reach
  • Designed and executed targeted ad campaigns for music and event promotion
  • Created content calendars and branded media using Canva and mobile tools
  • Used analytics tools to monitor campaign performance and optimize content
  • Built and maintained online brand presence and fan engagement
  • Remote content creator
  • Digital marketing assistant
  • Social media manager
  • Audio editor / podcast producer
  • Online brand assistant
  • Creative VA (virtual assistant)

General Labor Manager

Ibb Party Rentlals
02.2020 - 10.2024
  • Ensured consistent quality control across all projects by conducting routine inspections of work output.
  • Established positive relationships with union representatives, fostering a collaborative work environment.
  • Resolved labor disputes swiftly, maintaining workplace harmony and productivity levels.
  • Implemented safety protocols, significantly reducing workplace accidents and injuries.
  • Led teams in setting up and breaking down equipment for client events
  • Delivered strong customer service, resolved complaints, and handled scheduling
  • Coordinated inventory using mobile systems and tracked supply needs
  • Communicated with clients via phone, email, and text to manage bookings
  • Balanced multiple tasks independently and ensured timely job completion

Sanitation Tech & Harvester

Astareal
03.2023 - 09.2024
  • Cleaned certain pieces daily and maintained weekly, monthly, and semi-annual procedures for less critical lines.
  • Supported quality control measures by thoroughly sanitizing production equipment between product runs.
  • Reduced cross-contamination risks by properly handling chemicals and maintaining designated storage areas.
  • Collaborated with team members to complete large-scale cleaning projects within established timeframes.
  • Operated chemical sanitation equipment to clean large red tanks
  • Followed strict safety procedures and chemical handling protocols
  • Harvested and processed algae-based materials using machinery
  • Maintained accurate digital logs of cleaning and production processes
  • Reported issues and hazards to supervisors using internal systems

Forklift Operator / Stock Support

Genie Industries
01.2022 - 12.2023
  • Operated forklifts to move heavy parts and stock shelves in warehouse
  • Delivered parts across departments and maintained clean, organized work areas
  • Managed inventory counts and reported stock levels via internal systems
  • Assisted in packing, shipping, and logistics coordination

Education

Moses Lake High School
Moses Lake, WA
07-2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Clear communication
  • Customer engagement
  • Taking orders
  • Flexible schedule
  • Interactive communication skills
  • Initiative and Self-motivation
  • Verbal and written communication
  • Leadership qualities

Interests

full online work to support me and my growing family

Timeline

Drop Crew

Pro Comunications
03.2025 - Current

Sanitation Tech & Harvester

Astareal
03.2023 - 09.2024

Music Artist, Online Engineer

Run Music Llc
02.2022 - Current

Forklift Operator / Stock Support

Genie Industries
01.2022 - 12.2023

General Labor Manager

Ibb Party Rentlals
02.2020 - 10.2024

Moses Lake High School