Dedicated Certified Dental Assistant with expertise in oral health promotion and infection control. Experienced in managing patient records and providing chair-side support to enhance patient experiences. Skilled in building strong relationships with patients and colleagues while delivering quality patient care and education to achieve optimal oral health outcomes.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Certified Dental Assistant
Aspen Dental, FL
DeFuniak Springs, Florida
07.2025 - Current
Assisted patients with preparation and comfort during dental procedures.
Assisted dentist during examinations and treatments by providing tools.
Provided chair-side assistance during dental procedures, including passing instruments and using suction devices.
Prepared dental instruments for efficient use during treatments and equipment before procedures.
Sterilized instruments and followed safety protocols.
Educated patients on oral hygiene and post-treatment care to promote better health outcomes.
Maintained accurate records of dental treatments provided for each patient's visit.
Managed patient records and scheduled appointments efficiently.
Managed appointment scheduling, patient records, and telephone inquiries to streamline administrative operations.
Processed dental radiographs and maintained imaging equipment.
Captured digital x-rays of teeth using radiographic equipment.
Took bitewing, periapical, panoramic, and occlusal x-rays for a dentist review.
Helped with laboratory procedures by preparing and processing dental impressions, including mixing impression materials and pouring casts from impressions taken by dentists.
Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
Cleaned and polished removable dentures, brackets, wires, and other appliances.
Store Manager of Operations
Papa John's Pizza
Sugar Hill, Georgia
03.2024 - 06.2025
Supported daily store operations to keep workflow efficient.
Applied food safety and sanitation standards for compliant food handling.
Handled customer concerns quickly to support satisfaction.
Cared for equipment and followed regular maintenance schedules.
Helped develop store policies, procedures, and operations manual.
Used cost-control methods to support profitability.
Set up promotional events such as special sales and discounts.
Reviewed customer data to support targeted marketing campaigns.
Checked financial statements, including profit and loss reports.
Balanced sales, reconciled cash, and completed bank deposits for opening and closing duties.
Resolved operational issues and added process improvements to support workplace safety and productivity.
Assistant Manager
Papa John's Pizza
Sugar Hill, Georgia
03.2022 - 03.2024
Managed daily operations and staff schedules for busy pizza store.
Trained new team members on customer service and food preparation standards.
Supported inventory tracking to keep stock levels aligned with demand.
Maintained cleanliness and safety standards in kitchen and dining areas.
Resolved customer concerns quickly to support satisfaction and loyalty.
Monitored cash handling procedures to support financial accuracy and security.
Recruited, trained, and supervised new employees.
Customer Service Representative
Papa John's Pizza
Sugar Hill, Georgia
09.2021 - 03.2022
Supported customers with order placement and menu selection.
Addressed customer questions and complaints quickly.
Kept work area clean and organized.
Prepared food items to safety and quality standards.
Worked with team members to improve service speed.
Managed delivery orders for timely customer dispatch.
Assisted customers with placing orders and choosing menu items.
Resolved customer complaints and inquiries in efficient manner.
Maintained clean, organized work area throughout shift.
Prepared food items following safety and quality guidelines.
Coordinated with team members to improve service pace.
Processed delivery orders for prompt customer dispatch.