Dyllan Padilla
Justin
Summary
Customer-focused professional with experience providing front-desk support, handling customer inquiries, and managing service-related communication. Strong computer skills, clear written and verbal communication, and a proven ability to work independently. Brings additional experience in online sales and customer interaction, making me well-suited for remote customer service environments.
Overview
5
5
years of professional experience
Work History
Spray Foam Prepper Part Time
J&E Spray Foam and Insulation
Justin
03.2021 - Current
- Maintained cleanliness of equipment and workspace to ensure safety standards.
- Prepared work areas by organizing tools and materials for insulation projects.
- Supported team members by gathering necessary supplies for daily tasks.
- Monitored inventory levels of insulation materials and reported shortages promptly.
- Primed, smoothed and cleaned trim, walls and ceilings to prepare for painting tasks.
Automotive Service Advisor
Christian Brothers Automotive Corporation
Roanoke
11.2022 - 04.2023
- Assisted customers with service inquiries and vehicle maintenance recommendations.
- Scheduled appointments and coordinated service technician workloads effectively.
- Provided detailed estimates for repairs while explaining services to clients clearly.
- Managed customer records and updated service history in the management system.
- Addressed customer concerns promptly, ensuring satisfaction with service outcomes.
- Collaborated with technicians to ensure accurate diagnostics and timely repairs.
- Resolved customer complaints promptly in a professional manner while adhering to company policies.
Education
High School Diploma -
Northwest High School
Justin, TX05-2022
Skills
- Equipment maintenance
- Material preparation
- Safety compliance
- Inventory management
- Quality assurance
- Customer service
- Problem solving
- Effective communication
- Time management
Timeline
Automotive Service Advisor
Christian Brothers Automotive Corporation
11.2022 - 04.2023
Spray Foam Prepper Part Time
J&E Spray Foam and Insulation
03.2021 - Current
High School Diploma -
Northwest High School