Dyman Jenkins
Chicago,IL
Summary
Hardworking Kitchen Assistant well-versed in food preparation techniques and inventory management to maintain consistent stock of needed supplies. Shoulders multiple kitchen tasks in support of cooks and servers. Thrives in busy environments.
Overview
4
4
years of professional experience
Work History
Kitchen Assistant
Sur La Table
09.2023 - Current
- Assisted with prep for savory and pastry classes
- Ensuring that the class runs smoothly in a timely manner
- Clean, Sanitize, and organize the kitchen after classes
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Cleaned and maintained work areas, equipment and utensils.
- Followed food safety practices and sanitation guidelines.
- Maintained composure and work quality while under stress.
Hostess
Beatnik
02.2023 - Current
- Greet customers warmly upon arrival and provide friendly and warm presence throughout dining experience.
- Answer customer questions about hours, seating, and menu information.
- Support servers, food runners, and bussers with keeping dining area ready for every guest.
- Train new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Work with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitors seating area and check restrooms regularly to keep spotless.
- Resolve guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Accommodate special seating requests for guests to enhance satisfaction.
- Assign patrons to tables suitable for needs and restaurant section rotation.
- Cultivate positive guest relations by managing information and orchestrating speedy seating.
- Relays guest comments or suggestions to manager on duty for further action.
- Organize, stock and clean establishment's front lobby during shifts to maintain welcoming appearance.
- Back up servers by checking on tables and retrieving items for guests.
- Rearrange tables and chairs for large parties and retrieved high chairs for children.
- Minimize customer service complaints by expertly managing customer expectations during busy periods.
Owner
Dyfferent Dough
05.2020 - Current
- Managed day-to-day business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Fulfilling Orders/Deliveries
- Established foundational processes for business operations.
- Creating menus, New flavor combinations
- Fulfilling Orders/Deliveries
Server
Congress Hotel
06.2022 - 01.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Shift Leader
Dunkin
11.2021 - 06.2022
- Assisted general manager with managing employees
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards.
- Completed over 100 drive-thru orders per shift.
- Managed inventory to keep location well stocked with necessary supplies.
- Enforced company policies and regulations with employees.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Delivered superior training and leadership to boost performance and help team members achieve performance targets.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Maintained food safety and sanitation standards.
Education
No Degree - Hospitality and Event Planning Management
Southern Illinois University
Carbondale, ILHigh School Diploma -
Bolingbrook High School
Bolingbrook, IL06.2019
Skills
- Kitchen Equipment Operation
- High-Volume Dining
- Chef Support
- Ingredient Management
- Safe Food Handling
- Food Storage Protocol
- Ingredient Preparation
- Inventory Monitoring
- Health Code Compliance
- Cooking
- Dedicated Work Ethic
- Punctual and Reliable
- Verbal and Written Communication
- Positive Attitude
Additional Information
- Awards Hollister: , Employee of the month April 2019
Timeline
Kitchen Assistant
Sur La Table
09.2023 - Current
Hostess
Beatnik
02.2023 - Current
Server
Congress Hotel
06.2022 - 01.2023
Shift Leader
Dunkin
11.2021 - 06.2022
Owner
Dyfferent Dough
05.2020 - Current
No Degree - Hospitality and Event Planning Management
Southern Illinois University
High School Diploma -
Bolingbrook High School
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