Dylan McIntyre
Mount Tremper,NY
Summary
Dedicated professional with a good work ethic and expertise in customer service, honed at Hannaford Supermarket. Proven ability to enhance customer satisfaction through exceptional service and adherence to safe food handling practices. Recognized for maintaining cleanliness and efficiency, contributing to a positive and organized environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Deli Clerk
Hannaford Supermarket
10.2023 - 02.2025
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
Gym Attendant
28 West Gym
12.2023 - 01.2024
- Enhanced gym member satisfaction by maintaining a clean and organized workout environment.
- Promoted a positive gym atmosphere, greeting members upon arrival and fostering an inclusive community for all fitness levels.
- Increased overall gym safety by conducting routine inspections of fitness equipment and promptly addressing any issues.
- Reduced wait times for popular equipment by efficiently managing gym floor traffic during peak hours.
- Provided exceptional customer service at the front desk, handling member check-ins, answering phone calls, and addressing questions or concerns about billing or membership status.
- Assisted members in achieving fitness goals through personalized guidance on equipment usage and exercise techniques.
- Educated new members on gym policies and procedures, fostering a safe and enjoyable workout environment for all users.
Line Cook
Emerson Spa Bites
02.2023 - 09.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Plated and presented all dishes to match established restaurant standards.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
Bar Back/ Bartender
Sante Fe Restaurant
10.2022 - 06.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
Cashier
Boiceville IGA
08.2019 - 11.2022
- .
- Engaged with visitors to ascertain their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
High School Diploma - College Prep
Onteora Central
Boiceville, NY06.2022
Culinary - Culinary
Ulster Boces
Port Ewen, NY06.2022
Skills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
- Hospitality service expertise
- Safe food handling practices
Certification
Boces Culinary 1&2
Timeline
Gym Attendant
28 West Gym
12.2023 - 01.2024
Deli Clerk
Hannaford Supermarket
10.2023 - 02.2025
Line Cook
Emerson Spa Bites
02.2023 - 09.2023
Bar Back/ Bartender
Sante Fe Restaurant
10.2022 - 06.2023
Cashier
Boiceville IGA
08.2019 - 11.2022
High School Diploma - College Prep
Onteora Central
Culinary - Culinary
Ulster Boces
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