Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic
Dymond Scott

Dymond Scott

Winston-Salem,NC

Summary

Dedicated, experienced, diligent, and fast-learning social worker with more than five years of experience. A dynamic and experienced leader with expertise in medical, behavioral health, social services, and non-profit social work, excels in case management and goes above and beyond to give patients, clients, and families exceptional customer service as well as connections to resources in the community and healthcare.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Human Service Counselor

Daymark Recovery Services
02.2024 - Current
  • Facilitate SAIOP sessions, fostering a supportive environment for personal growth and healing.
  • Demonstrated adaptability by modifying counseling approaches based on evolving client needs and progress in treatment.
  • Maintained detailed case records, ensuring accurate documentation of client progress and treatment outcomes.
  • Participated in ongoing professional development opportunities to stay current on best practices within the field of human services counseling.
  • Developed culturally competent counseling approaches tailored to the diverse needs of clients served.
  • Coordinated with interdisciplinary teams of professionals to develop comprehensive treatment plans addressing all aspects of client wellbeing.
  • Enhanced client well-being by providing comprehensive counseling and support services.
  • Fostered a positive therapeutic alliance with clients by maintaining open lines of communication, active listening, and empathy throughout the counseling process.
  • Provided crisis intervention services as needed, deescalating situations and coordinating additional support when necessary.
  • Conducted thorough assessments to determine client needs and appropriate intervention techniques.
  • Collaborated with community partners to ensure clients received the necessary resources and support for success.
  • Strengthened family relationships by offering guidance on effective communication techniques and conflict resolution strategies.
  • Empowered clients by teaching them skills related to self-advocacy, communication, and decision-making.
  • Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.

Hospice Social Worker

Amedisys Hospice Care
08.2023 - 01.2024
  • Collaborated with interdisciplinary team members for optimal patient outcomes, ensuring consistent updates on patient progress.
  • Improved patient care by conducting comprehensive psychosocial assessments and developing individualized care plans.
  • Enhanced patient and family understanding of hospice services by providing thorough education and resources.
  • Participated in ongoing professional development opportunities, staying informed of industry trends and best practices to enhance the quality of care provided.
  • Assisted bereaved family members with grief support services, connecting them to community resources when needed.
  • Maintained accurate documentation of all social work interventions in accordance with regulatory requirements and organizational policies.
  • Provided crisis intervention services for patients and families experiencing acute emotional distress during the end-of-life process.
  • Cultivated a strong network of community partnerships, enhancing resource availability for patients and families during their time of need.
  • Facilitated effective communication between patients, families, and interdisciplinary team members to ensure a seamless hospice experience.
  • Organized support group meetings for grieving family members, fostering an environment conducive to healing after loss.
  • Empowered patients to make informed decisions about their end-of-life care through compassionate counseling sessions.
  • Promoted self-care among interdisciplinary team members by initiating regular debriefing sessions following challenging cases or events.
  • Increased awareness of available hospice services within the community through targeted outreach initiatives and educational presentations.
  • Conducted in-home visits to provide supportive services.
  • Assisted patients in accessing housing, financial assistance and other community resources.

Behavioral Health Case Manager

Agape Health Services
12.2022 - 07.2023
  • Verified successful coordination of counseling efforts with mental health professionals, doctors, social workers and other stakeholders.
  • Maintained detailed documentation of client progress, facilitating seamless transitions between providers when necessary.
  • Applied evidence-based techniques such as behavioral activation, problem-solving treatment and motivational interviewing to support behavioral interventions.
  • Educated patients about common mental health and substance abuse disorders to facilitate understanding of treatment options.
  • Participated in ongoing professional development opportunities to stay current on best practices in behavioral health case management.
  • Reduced hospital readmissions with thorough case management and effective coordination of care.
  • Enhanced patient outcomes by developing and implementing individualized behavioral health treatment plans.
  • Evaluated program effectiveness regularly using outcome measurements tools allowing continuous improvement of services provided.
  • Established positive rapport with clients to foster trust and promote engagement in their treatment process.
  • Demonstrated cultural competency by working effectively with clients from diverse backgrounds and adapting treatment approaches to meet their unique needs.
  • Maintained strict confidentiality in accordance with HIPAA guidelines, ensuring client privacy and fostering trust throughout the therapeutic process.
  • Recorded patient progress and treatment recommendations to be shared with medical providers, psychiatric consultants and other treating providers.
  • Developed strong relationships with local service providers, fostering collaboration that benefited clients'' overall progress toward recovery goals.

FLU Clinic Coordinator

Community Care Clinic
07.2022 - 12.2022
  • Enhanced clinic efficiency by coordinating staff schedules, ensuring optimal coverage during peak hours.
  • Collaborated with clinical staff to develop educational materials for patients, improving their understanding of treatment plans and overall health outcomes.
  • Ensured compliance with healthcare regulations by staying up-to-date on industry standards and implementing necessary changes in clinic procedures.
  • Coordinated ongoing professional development opportunities for clinical staff members to stay current on advancements in healthcare practice.
  • Reduced patient wait times through effective management of patient flow and resource allocation.
  • Implemented a comprehensive training program for new staff members, resulting in quicker integration into the clinic team and increased overall performance.
  • Improved patient satisfaction by streamlining the appointment scheduling process and implementing a user-friendly online booking system.
  • Fostered strong relationships with local healthcare providers through open communication and collaboration, resulting in increased referral rates for the clinic.

Activity Coordinator

Active Adult Senior Center -Camden County
01.2022 - 12.2022
  • Developed customized activity plans for diverse groups, ensuring inclusivity and accessibility for all participants.
  • Maintained and ordered supplies for activities.
  • Coordinated special events like holiday parties or themed days that fostered a sense of community among participants.
  • Maintained open lines of communication between staff members to ensure seamless coordination of all aspects of the programming process.
  • Increased volunteer retention by providing thorough training, consistent support, and recognition of efforts.
  • Enhanced participant engagement by incorporating interactive games and team-building exercises in activity programs.
  • Implemented creative problem-solving strategies when faced with unexpected challenges or changes in circumstances during planned activities.
  • Cultivated a positive atmosphere by consistently demonstrating enthusiasm and dedication throughout all interactions with staff, volunteers, and participants.

Community Health Worker

ECU Health
10.2021 - 12.2022
  • Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
  • Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
  • Addressed patient concerns and provided support to vulnerable demographics.
  • Participated in ongoing professional development opportunities to stay current on best practices in community health work, ensuring the delivery of quality services to clients.
  • Worked directly with patient treatment teams and participated in care coordination procedures.
  • Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
  • Increased awareness of available resources by organizing and participating in community health fairs and events.
  • Provided ongoing support for clients managing chronic conditions, contributing to better self-management and reduced complications.
  • Promoted access to healthcare services for underprivileged populations through community outreach efforts.
  • Counseled patients on health-related topics and lifestyle changes for improved well-being.
  • Led outreach activities to target specific demographics and promote health initiatives.
  • Coordinated immunization clinics in collaboration with local public health departments, increasing vaccination rates among vulnerable populations.
  • Improved community health by conducting assessments, identifying needs, and developing intervention plans.
  • Implemented evidence-based practices in health promotion activities, leading to improved overall community wellness.
  • Trained new Community Health Workers on best practices, contributing to increased team efficiency and effectiveness in serving the community.

Substance Abuse Counselor

PORT Human Services
06.2021 - 12.2021
  • Maintained accurate documentation of client progress, facilitating informed decision-making within the treatment team.
  • Developed relapse prevention strategies for clients transitioning out of treatment programs, empowering them to maintain long-term sobriety.
  • Supported aftercare planning for continued recovery after treatment.
  • Developed individual treatment goals based on history and diagnosis.
  • Reduced substance abuse relapse rates by implementing evidence-based counseling strategies and treatment plans.
  • Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
  • Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
  • Established trusting relationships with clients, creating an open dialogue about their experiences and challenges related to substance abuse.
  • Provided crisis intervention services when necessary, deescalating situations and connecting clients with appropriate resources.

Social Work Intern

Bertie Middle School
02.2021 - 04.2021

● Provided crisis intervention.

● Developed intervention strategies to increase academic success and worked with parents to facilitate their support in their child's school adjustment. Assisted parents in accessing and utilizing school and community resources.

● Provided staff with essential information to better understand factors affecting a student's performance and behavior and helped develop alternative programs for students with attendance concerns.

Receptionist

Roanoke Chowan Safe- Domestic Violence
05.2019 - 07.2019

● Professionally answered and transferred calls to the appropriate staff member and assisted with the intake process by collecting pertinent information from individuals that were serviced by the agency. Typed memos, fax, and created and file documents. Professionally interacted with staff and the public daily.

Student Mentor

Boys & Girls Clubs of America
10.2017 - 12.2017

● Ensured that students developed academic and life skills to promote positive life choices. Assisted students with homework and tutored students. Maintained a positive and professional relationship with club members.

Education

Master of Science - Social Work

Walden University
Minneapolis, Minnesota
02.2025

Bachelor's degree - Social Work

Elizabeth City State University
Elizabeth City, NC
05.2021

Skills

  • Mental health awareness
  • Relapse Prevention
  • Youth Mentoring
  • Suicide Prevention
  • Behavioral assessment
  • Individual Counseling
  • Boundary Setting
  • Addiction Recovery
  • Grief counseling
  • Substance Abuse Counseling
  • Domestic Violence Support
  • Case Documentation
  • Certified in CPR/AED
  • CPR/AED
  • Crisis Intervention
  • Goal Setting
  • Mental Health Assessment
  • Positive patient experiences
  • Treatment Planning

Certification

Certified Community Health Worker

Personal Information

Title: SOCIAL WORKER

Timeline

Human Service Counselor

Daymark Recovery Services
02.2024 - Current

Hospice Social Worker

Amedisys Hospice Care
08.2023 - 01.2024

Behavioral Health Case Manager

Agape Health Services
12.2022 - 07.2023

FLU Clinic Coordinator

Community Care Clinic
07.2022 - 12.2022

Activity Coordinator

Active Adult Senior Center -Camden County
01.2022 - 12.2022

Community Health Worker

ECU Health
10.2021 - 12.2022

Substance Abuse Counselor

PORT Human Services
06.2021 - 12.2021

Social Work Intern

Bertie Middle School
02.2021 - 04.2021

Receptionist

Roanoke Chowan Safe- Domestic Violence
05.2019 - 07.2019

Student Mentor

Boys & Girls Clubs of America
10.2017 - 12.2017

Master of Science - Social Work

Walden University

Bachelor's degree - Social Work

Elizabeth City State University
Certified Community Health Worker
Dymond Scott