Dedicated, experienced, diligent, and fast-learning social worker with more than five years of experience. A dynamic and experienced leader with expertise in medical, behavioral health, social services, and non-profit social work, excels in case management and goes above and beyond to give patients, clients, and families exceptional customer service as well as connections to resources in the community and healthcare.
● Provided crisis intervention.
● Developed intervention strategies to increase academic success and worked with parents to facilitate their support in their child's school adjustment. Assisted parents in accessing and utilizing school and community resources.
● Provided staff with essential information to better understand factors affecting a student's performance and behavior and helped develop alternative programs for students with attendance concerns.
● Professionally answered and transferred calls to the appropriate staff member and assisted with the intake process by collecting pertinent information from individuals that were serviced by the agency. Typed memos, fax, and created and file documents. Professionally interacted with staff and the public daily.
● Ensured that students developed academic and life skills to promote positive life choices. Assisted students with homework and tutored students. Maintained a positive and professional relationship with club members.