Dymond Stiner
DFW,Texas
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Sales Manager
Semper Laser
01.2024 - Current
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Directed sales support staff in administrative tasks to help sales reps close deals.
Sales Manager
Megha Med Spa
05.2023 - 01.2024
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Increased sales revenue by developing and implementing effective sales strategies.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Medical Aesthetician/ Laser Tech
Beverly Hills Rejuvenation Center
12.2022 - 05.2023
- Performed chemical peels, microdermabrasion, and laser treatments to address various skin concerns effectively.
- Contributed to increased revenue by upselling additional products or services during client consultations when appropriate.
- Enhanced clinic reputation for excellence in skincare by staying updated on the latest industry trends and techniques.
- Educated clients on post-treatment care instructions, ensuring optimal results from their procedures.
Manager/trainer
Deka Lash
01.2021 - 01.2023
- Mentored and trained new lash technicians on techniques, salon policies, and customer service best practices to ensure a consistent standard of excellence across the team.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Conducted regular performance evaluations of trainees, offering actionable insights that facilitated career advancement opportunities for high-potential individuals.
- Led workshops on leadership development, honing managerial capabilities across multiple departments within the company.
- Assisted in talent acquisition efforts, interviewing potential candidates and assessing their suitability for management roles within the organization.
- Reduced employee turnover by fostering an inclusive work environment that valued diversity and supported personal growth opportunities.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Customer service representative
Corner stone:Kiehls skin care
08.2020 - 01.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Education
Esthiology -
Aveda Arts Institute
01.2022
Laser Tech
Texas Laser Institute 09.2020
Associate of Arts -
Tarrant County College District
Dallas 08.2018
Skills
- Management
- Sales consultant
- Beauty Industry
- lash artist certified
- Talent acquisition
- Employee development
- Performance management
- Customer service
- Aesthetics sales
- Microsoft Office,
- Leadership and team building
- Excel Spreadsheets
- Training and coaching
- Recruitment
- Sales expertise
- Marketing
Locations
DFW
Timeline
Sales Manager
Semper Laser
01.2024 - Current
Sales Manager
Megha Med Spa
05.2023 - 01.2024
Medical Aesthetician/ Laser Tech
Beverly Hills Rejuvenation Center
12.2022 - 05.2023
Manager/trainer
Deka Lash
01.2021 - 01.2023
Customer service representative
Corner stone:Kiehls skin care
08.2020 - 01.2021
Esthiology -
Aveda Arts Institute
Laser Tech
Associate of Arts -
Tarrant County College District
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