Dymphna Morrin
Apex,NC
Summary
Results-oriented Business Development Leader with extensive experience in senior living and home health care. Proven record of achieving quarter-over-quarter and year-over-year growth, driving record-setting partnerships, and increasing PPS (Prospective Payment System) admissions through strategic market development. Combines a background in healthcare administration, client relations, and operational leadership to deliver measurable business results and long-term organizational success.
Overview
22
22
years of professional experience
Work History
Business Development Manager
BAYADA Home Health Care
02.2024 - 11.2025
- Delivered 147% quarter-over-quarter growth year-over-year (Q3 2025 vs. Q3 2024) through strategic senior living partnerships and referral optimization.
- - Achieved consistent quarter-over-quarter growth by building and strengthening relationships with senior living, hospital, and physician networks.
- - Established record numbers of new partnerships, expanding BAYADA’s footprint and market share.
- - Increased PPS admissions by 35% through targeted referral development and process optimization.
- - Collaborated with clinical teams to improve intake efficiency and enhance patient satisfaction.
- - Recognized for strategic leadership and data-driven performance across multiple service lines.
Client Services Manager
BAYADA Home Health Care
08.2019 - 02.2024
- - Directed client service operations supporting home health and senior living accounts, ensuring excellence in care coordination and referral management.
- - Partnered with business development and clinical leadership to drive multi-year regional growth.
- - Improved referral conversion rates and streamlined onboarding processes, boosting client satisfaction.
- - Maintained strong relationships with healthcare partners, achieving sustained increases in referral volume.
Manager / Shift Supervisor
Salem Street Pub
01.2009 - 01.2019
- - Supervised operations, staffing, and customer service for a high-volume hospitality establishment.
- - Developed leadership, communication, and team-building skills critical to business development success.
- - Managed vendor relations, inventory, and financial controls to sustain profitability.
County Administrator / Therapist
Suncoast Mental Health Center
01.2004 - 01.2007
- - Delivered therapeutic services and coordinated care within a multidisciplinary mental health program.
- - Oversaw compliance and documentation for county-administered behavioral health initiatives.
- - Collaborated with physicians, schools, and agencies to enhance patient outcomes and access to care.
Education
Master of Science - Social Work
Barry University
Miami, FL05-1998
Bachelor of Arts - Sociology
William Paterson University of New Jersey
Wayne, NJ05-1993
Skills
- - Senior Living & Home Health Growth Strategy
- - PPS Admission Optimization
- - Strategic Partnerships & Referral Management
- - Physician & Hospital Network Development
- - Data-Driven Market Expansion
- - Revenue Growth & Forecasting
- - Client Services & Relationship Management
- - Cross-Functional Leadership
- - Healthcare Administration & Compliance
Accomplishments
- - Drove 40% growth in PPS admissions and record-setting partnership development.
- - Consistent quarter-over-quarter and year-over-year growth leader.
- - Recipient of BAYADA Business Development Excellence Award (2024).
- - Recognized for outstanding leadership and performance in regional market expansion.
Timeline
Business Development Manager
BAYADA Home Health Care
02.2024 - 11.2025
Client Services Manager
BAYADA Home Health Care
08.2019 - 02.2024
Manager / Shift Supervisor
Salem Street Pub
01.2009 - 01.2019
County Administrator / Therapist
Suncoast Mental Health Center
01.2004 - 01.2007
Master of Science - Social Work
Barry University
Bachelor of Arts - Sociology
William Paterson University of New Jersey