Dyna Ward
Lena,MS
Summary
Skilled Patient Care Technician with a proven track record at Home Instead, adept in vital signs monitoring and providing unparalleled emotional support. Expert in enhancing patient satisfaction through exceptional care and safety protocols. Demonstrates leadership in training and process improvement, ensuring adherence to health standards and fostering positive environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Home Instead
Clinton, MS
02.2023 - 09.2023
- Provided emotional support for patients and families during difficult times.
- Educated patients on basic health-related topics such as nutrition, hygiene habits.
- Participated in quality improvement activities within the department.
- Provided direct patient care and assistance to healthcare team members.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Provided emotional support to patients and their families during difficult times.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Helped create a safe environment by following infection control policies.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Assisted patients with activities of daily living, including bathing, dressing and grooming.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Turned and repositioned bedridden patients to prevent bedsores.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Reminded patients to take prescribed medications or nutritional supplements.
Cashier Manager
Micheal's 16
Canton, Mississippi
04.2021 - 07.2021
- Provided guidance and assistance to new hires during the onboarding process.
- Maintained accurate records of daily transactions, including deposits and withdrawals.
- Evaluated current processes, identified areas for improvement and implemented solutions accordingly.
- Managed and trained cashiers on proper cash handling procedures.
- Performed regular reconciliation of cash drawers to ensure accuracy of funds.
- Adhered to all safety protocols to protect customers, employees and company assets from theft or damage.
- Processed payments by totaling purchases; processing checks, cash, credit cards or automatic debits; issuing change or receipts.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Built and maintained working relationships with peers and upper management.
Daycare Worker
Operation Upward Daycare
Jackson, mississippi
04.2006 - 09.2008
- Provided snacks and meals in accordance with dietary guidelines.
- Ensured proper supervision of all activities including outdoor playtime.
- Participated in field trips with the daycare group to provide additional learning opportunities for the kids.
- Maintained accurate daily records of attendance and activities completed by each child.
- Engaged children in creative play activities such as art projects, music time, story time.
- Communicated regularly with parents regarding their child's progress or concerns.
- Provided support during nap times by reading stories or performing other calming activities with the children.
Education
GED -
Holmes Community College
Goodman, MS05-2012
Skills
- Vital signs monitoring
- Infection prevention
- Healthy meal preparation
- Bed preparation
- Patient hygiene management
- ADL support
- Emotional support
- Monitoring patient conditions
- Patient positioning
- Safety protocols
- Patient assistance
- Basic life support
- Feeding assistance
- Qualified in patient transport
- CPR certification
Affiliations
- Gardening
- Reading
- Cleaning
- Organizing
Certification
- CPR
- AED for healthcare providers
Languages
English
Professional
Timeline
Patient Care Technician
Home Instead
02.2023 - 09.2023
Cashier Manager
Micheal's 16
04.2021 - 07.2021
Daycare Worker
Operation Upward Daycare
04.2006 - 09.2008
GED -
Holmes Community College
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