Dynah Dunn-Wilkerson
Newport
Summary
Dynamic Registered Nurse with extensive experience at Covenant Medical Center, excelling in patient advocacy and emotional support. Proven ability in critical thinking and neonatal resuscitation, effectively managing epidural analgesia during labor. Committed to fostering strong relationships with families, ensuring a compassionate and safe delivery experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Nurse, Labor and Delivery
Covenant Medical Center
07.2024 - Current
- Provided emotional support and guidance to new mothers and families during labor, delivery and postpartum.
- Responded to emergency situations such as pre-eclampsia, early labor, and fetal distress.
- Assisted physician during delivery, examination and surgical procedures by anticipating needs, encouraging patient, and attending to baby after birth.
- Supported physicians in both planned and emergency Cesarean section procedures.
- Assessed infant health directly after birth using APGAR and monitored health for specified amount of time for any changes in status.
- Managed epidural analgesia infusions and monitored vital signs during labor and delivery.
- Coached new mothers with breastfeeding techniques, postpartum self-care and infant care to promote easier transition into motherhood.
- Aided with induction of labor for women suffering from complications such as preeclampsia.
- Assisted obstetricians and midwives with deliveries and cared for newborns directly after birth.
- Performed vital signs checks and administered vaccinations to infants following birth.
Care Coordinator
Helen Ross McNabb
06.2021 - 07.2024
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Educated patients on self-care strategies, promoting independence and empowering them to manage their health conditions.
Deli Clerk
Food City
03.2020 - 06.2021
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
Sales Associate
Marshalls
09.2020 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cook
Brock’s Open Air Market
12.2019 - 03.2020
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Deli Clerk
Ingles
09.2019 - 12.2019
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
Sales Associate
Shoe Show
06.2019 - 08.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Deli Clerk
Brock’s Open Air Market
05.2018 - 06.2019
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
Sales Associate
Cato Fashions
06.2017 - 01.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Staff Member
Boys and Girls Club
05.2016 - 10.2016
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Established and maintained strong relationships with colleagues through regular meetings and communication.
Education
Associate - Health Sciences
Walters State Community College
Morristown, TN05.2024
Associate Degree In Nursing - Nursing
Walters State Community College
Morristown, TN05.2024
Master’s - Biopsychology
Liberty University
Lynchburg, VA08.2022
Bachelor Of Science - Biology, Pre-Med
Tusculum University
Greeneville, TN05.2021
High School Diploma - Math And Science
Cocke County High School
Newport, TN05.2017
Skills
- Patient assessment
- Clinical documentation
- Medication administration
- Epidural management
- Patient advocacy
- Emotional support
- Time management
- Neonatal resuscitation
- HIPAA compliance
- Critical thinking
- Care coordination
Certification
BLS, Safe Sleep, NRP, Intermediate Fetal Monitoring
Timeline
Registered Nurse, Labor and Delivery
Covenant Medical Center
07.2024 - Current
Care Coordinator
Helen Ross McNabb
06.2021 - 07.2024
Sales Associate
Marshalls
09.2020 - 01.2021
Deli Clerk
Food City
03.2020 - 06.2021
Cook
Brock’s Open Air Market
12.2019 - 03.2020
Deli Clerk
Ingles
09.2019 - 12.2019
Sales Associate
Shoe Show
06.2019 - 08.2019
Deli Clerk
Brock’s Open Air Market
05.2018 - 06.2019
Sales Associate
Cato Fashions
06.2017 - 01.2019
Staff Member
Boys and Girls Club
05.2016 - 10.2016
Associate - Health Sciences
Walters State Community College
Associate Degree In Nursing - Nursing
Walters State Community College
Master’s - Biopsychology
Liberty University
Bachelor Of Science - Biology, Pre-Med
Tusculum University
High School Diploma - Math And Science
Cocke County High School
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