Dynasha Taylor
Bronx,United States
Summary
Customer-focused representative with extensive experience in service delivery and client relationship management. Excels in team collaboration and problem-solving, consistently meeting customer needs with innovative solutions. Committed to enhancing client satisfaction and loyalty while achieving organizational goals.
Overview
3
3
years of post-secondary education
6
6
years of professional experience
Work History
Counter Staff Member
Chip City
Manhattan, United States
02.2025 - 09.2025
- Delivered exceptional customer service in a fast-paced bakery environment, enhancing customer satisfaction.
- Produced consistently high-quality baked goods for customers.
- Prepared and packaged baked goods for display and sale.
- Trained in various bakery roles to enhance team flexibility, ensuring effective coverage during peak times and staff shortages.
- Operated and maintained bakery equipment, including ovens and mixers.
- Managed inventory by restocking supplies, contributing to smooth operations.
Head Cashier
Salvation Army
New York, United States
07.2022 - 07.2023
- Managed cash and transactions to ensure accurate pricing and timely receipts.
- Resolved customer complaints, improving customer satisfaction and fostering loyalty.
- Resolved customer complaints, enhancing satisfaction and loyalty.
- Performed opening and closing duties, including counting money, balancing tills, and reconciling discrepancies to maintain financial accuracy.
Cashier
Citarella Gourmet Market
Manhattan, United States
04.2021 - 11.2021
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Retrieved items for customers and verified prices.
- Greeted customers and answered any questions they had about the store's products and services.
Chef In Training
Dig Inn
New York, United States
09.2020 - 02.2021
- Aided chefs in food preparation, contributing to increased guest satisfaction.
- Created salads and customized bowls, streamlined service delivery.
- Prepared salads and customized bowls, improving service efficiency.
- Prepared fresh, seasonal ingredients for daily menu items, ensuring quality and freshness.
- Followed food safety regulations and guidelines to ensure a safe cooking environment.
- Collaborated with team members to efficiently execute meal service during peak hours.
Cashier
Gristedes Supermarket
Manhattan, United States
11.2019 - 08.2020
- Handle cash, credit, and debit transactions following company procedures.
- Retrieved items and confirmed prices to ensure accurate transactions.
- Welcomed customers and identified needs to enhance shopping experience.
- Assist customers with product inquiries and provide excellent service.
- Ensured checkout area was clean and organized to enhance customer satisfaction.
- Adapted schedule and took extra shifts to support operational demands.
Education
HIGH SCHOOL DIPLOMA -
Bronx Collaborative High School
Bronx, New York 09.2018 - 06.2021
Skills
- Customer service
- Cash handling
- Transaction handling
- Cash Management
- Food Preparation
- Stocking and receiving
- Workstation Maintenance
- Team Collaboration
- Time Management
- Multitasking
- Technical Support
- Multitasking
- Customer Engagement
- Patience and empathy
Timeline
Counter Staff Member
Chip City
02.2025 - 09.2025
Head Cashier
Salvation Army
07.2022 - 07.2023
Cashier
Citarella Gourmet Market
04.2021 - 11.2021
Chef In Training
Dig Inn
09.2020 - 02.2021
Cashier
Gristedes Supermarket
11.2019 - 08.2020
HIGH SCHOOL DIPLOMA -
Bronx Collaborative High School
09.2018 - 06.2021