Dyniesha Mashburn brown
Utica,NY
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Caregiver
Freedom Care
04.2023 - Current
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Monitored clients' overall health and well-being and noted significant changes.
- Transported clients to and from medical appointments with safety and efficiency.
- Entrusted to handle confidential and sensitive situations in professional matter.
Chief Operations Manager
Citi Trends
03.2022 - Current
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reported issues to higher management with great detail.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Merchandising
- Overseas freight
- Managed employee-related issues encompassing labor, turnover and diversity.
- Assisted in recruiting, hiring and training of team members.
Crew Member
Dunkin' Donuts
04.2022 - 07.2022
- Brewed coffee and tea and changed out drink station syrups.
- Accurately operated cash register to process customer payments.
- Prepared products following restaurant, health, and safety standards and procedures.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Collaborated with team members to complete orders.
- Trained new team members on procedures, customer service, and sales techniques.
Shipper and Receiver
Lowe's Home Improvement
11.2021 - 03.2022
- Picked orders, scanned products and packed boxes.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Kept work areas clean, safe, and organized.
- Restocked products and rotated items according to standard procedures.
- Processed and restocked returns.
Receiver/Stocker
Bed Bath & Beyond
09.2021 - 01.2022
- Unloading/loading trucks
- Scan in/out trucks
- Registration train
- Stock shelves
- Customer service
- Unloaded pallets and deliveries and organized products in warehouse.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
Receiver/Stocker
Bed Bath & Beyond
05.2021 - 07.2021
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Recorded daily activities for inventory control.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Picked and packed order items.
- Supervised and trained new staff in performing census.
Manager Trainee
Taco Bell
09.2020 - 03.2021
- Registration train
- Gained knowledge of company policies, protocols and processes.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Prep cook
- Back kitchen cook
- Stock shelves
- Enhanced supervisory and leadership abilities by working closely with supervisor.
Education
Associate's degree - Business Management
Atlanta Technical College
Atlanta, GA06.2014
High school diploma -
John F. Kennedy High School
Bronx, NY06.2007
Skills
- Warehouse experience
- Shipping & receiving
- Dock work
- Upselling
- Merchandising
- Schedule management
- Training & development
- Furniture sales
- P&L Management
- Logistics
Certification
- ServSafe, Present
- Food Handler Certification
- CompTIA A+
- CompTIA Network+
Awards
- Employee of the month, 03/01/14
- Employee of the month, 06/01/21
Timeline
Caregiver
Freedom Care
04.2023 - Current
Crew Member
Dunkin' Donuts
04.2022 - 07.2022
Chief Operations Manager
Citi Trends
03.2022 - Current
Shipper and Receiver
Lowe's Home Improvement
11.2021 - 03.2022
Receiver/Stocker
Bed Bath & Beyond
09.2021 - 01.2022
Receiver/Stocker
Bed Bath & Beyond
05.2021 - 07.2021
Manager Trainee
Taco Bell
09.2020 - 03.2021
- ServSafe, Present
- Food Handler Certification
- CompTIA A+
- CompTIA Network+
Associate's degree - Business Management
Atlanta Technical College
High school diploma -
John F. Kennedy High School
Similar Profiles
Krystal MoralesKrystal Morales
Home Attendant at Freedom CareHome Attendant at Freedom Care
December A MalikDecember A Malik
Home Health Aide at Freedom CareHome Health Aide at Freedom Care
Robert HodgeRobert Hodge
Home Health Aide at Freedom CareHome Health Aide at Freedom Care