Dyonnah Douglass
Philadelphia
Summary
Motivated employee with excellent time management skills. True problem-solver remains calm under pressure to meet departure schedules. Trained in flight line operations and safety through 1 years of aviation experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Ramp Agent/Baggage Handler
Piedmont Airlines
06.2023 - Current
- As a Ramp agent for Piedmont airlines my responsibilities are to provide under-wing services for the aircraft
- As well as guide the plane in and out of terminal gates, loading and unloading luggage and cargo, and is also responsible for the safety and security of the aircraft.
PSA
Prospect Airport Services
10.2022 - 05.2023
- As a passenger service agent my responsibilities was to ensure that my passengers and their luggage are boarded onto the aircraft correctly and safe, as well as deplaning
- I am responsible for providing the best customer service i can while i wheel them through the airport until i get them to their destinations.
Security Officer
Scotland Yard Security
04.2022 - 08.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Customer Service Associate
U-Haul
01.2019 - 09.2020
- As a U-haul customer service associate my job was to provide customers and anyone that called the unit with amazing assistance with anything they needed help with
- I answered questions to the best of my ability and remained a positive attitude throughout my shifts.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
No Degree - Business Administration
Community College of Philadelphia
Philadelphia, PA06.2026
High school diploma - academic
Science Leadership Academy
Philadelphia, PA06.2021
Skills
- Retail Sales
- 'Communication
- 'Customer Service
- Loading and unloading
- Problem-Solving
- Team Leadership
- Vehicle operation
Certification
Driver's License
Timeline
Ramp Agent/Baggage Handler
Piedmont Airlines
06.2023 - Current
PSA
Prospect Airport Services
10.2022 - 05.2023
Security Officer
Scotland Yard Security
04.2022 - 08.2022
Customer Service Associate
U-Haul
01.2019 - 09.2020
No Degree - Business Administration
Community College of Philadelphia
High school diploma - academic
Science Leadership Academy
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