Summary
Work History
Education
Skills
Timeline
Generic

Dyonne Estrada

Albuquerque

Summary

Reliable and accountable future employee demonstrating high level ownership and initiative. Quick and effective at decision making and learning skills while maintaining an excellent attitude. Possessing an exceptional work ethic and desire to go above and beyond to exceed company expectations. Successful in fast paced, deadline driven environments to manage goals and team development.

Work History

Administrative Care Coordinator

Proud Moments Therapy
  • Provide access to Proud Moments ABA services for children on the spectrum by cultivating and strengthening relationships with families, schools, physicians, health systems and other organizations.
  • Ensure a smooth on-boarding experience for new families by engaging with their clinical team.
  • Advocate for families receiving services by resolving issues promptly and compassionately.
  • Secure accurate insurance reimbursement for ABA services through rigorous oversight of authorizations management and billing procedures.
  • Motivate staff to continually improve performance and grow professionally.
  • Scheduled and overview 600+ appointments, meetings, assessments etc.

Registered Behavior Technician

Proud Moments Therapy
  • Responsible for assisting the BCBAs implementation of behavior and skill acquisition plans.
  • Demonstrating an understanding of the different behaviors and deficits that are associated with Autism.
  • Provide one-on-one ABA Therapy in a center, school, or community setting.
  • Take data in real time to monitor the progression or regression of the individuals treatment plan in use.
  • Participate in BCBA lead family trainings.
  • Follow all guidelines of RBT Ethics Code.
  • Follow all guidelines of the BACB.

Manager

Sacred Garden
  • Create new training programs, policies, and procedures for changing market conditions.
  • Established, enforced, and updated policies keeping business agile and responsive.
  • Collaborated with staff to maximize customer satisfaction.
  • Trained and mentored new employees.
  • Team bonding coordinator.

Manager

Dion's
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignments between performance and objectives.
  • Executed new training initiative to improve and develop leaders from within.
  • Manage day to day operations including supervision and assignment delegation for a 30+ member team.
  • Consistently met financial targets with the close monitoring of expenses, labor hours, and supply use.
  • Coordinated and launched grand openings for new locations.

Education

High School Diploma -

Logan High School
Logan, NM
01-2015

Skills

  • Issue and conflict resolution
  • Staff development
  • Fast Learner
  • Competitive
  • Hard working
  • Leadership skills
  • High-energy attitude
  • Tech Savvy
  • Adaptive team player
  • Business development understanding

Timeline

Administrative Care Coordinator

Proud Moments Therapy

Registered Behavior Technician

Proud Moments Therapy

Manager

Sacred Garden

Manager

Dion's

High School Diploma -

Logan High School
Dyonne Estrada