Dyo’Nnesha Woolfolk
Chicago,IL
Summary
Productive Phlebotomist with experience in collecting blood specimens in healthcare settings. Proven leader with success in recommending and introducing strategies to improve workflow, specimen processing and customer service related to patient care. Calm and comforting with stressed patients.
Overview
2
2
years of professional experience
Work History
Phlebotomist
Dr. Uday Shah
Munster, IN
05.2023 - 08.2023
- Performed venipuncture and other blood collection procedures according to established standards.
- Verified patient information prior to specimen collection.
- Provided assistance to clinical staff during patient visits.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Followed all safety protocols when handling hazardous materials.
- Documented patient information into electronic medical records system.
- Prepared specimens for transport to external laboratories.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Measured vital signs and took medical histories to prepare patients for examination.
- Conducted EKGs as requested by the physician.
Server
Chili’s
Homewood, IL
04.2023 - Current
- Greeted and seated customers promptly, courteously, and professionally.
- Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
- Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
- Checked back with guests periodically to ensure satisfaction with food and service.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
- Assisted with stocking supplies such as napkins and silverware for dining areas.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Operated POS terminals to input orders, split bills and calculate totals.
Unarmed Security Officer
Allied Universal Security
Chicago, IL
02.2022 - 01.2023
- Patrolled assigned areas to detect suspicious activities and persons.
- Monitored entrances, exits and other points of access to ensure safety of people and property.
- Conducted security checks on staff entering or leaving the premises.
- Responded promptly to emergency situations using appropriate resolution strategies.
Armed Security Officer
Kate’s Security Protective
Chicago, IL
03.2022 - 08.2022
- Second shift part time officer at Pullman Wheelworks Apartment Complex
- First shift part time at a senior apartment complex, located in west of Chicago, IL.
Sales Associate
Cricket wireless
Chicago, IL
09.2021 - 02.2022
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
Education
Certificate of Completion - Cardio-Phlebotomy
SFCT Phlebotomy Training
Oak Lawn, IL05-2023
Certificate of Completion - Security And Protective Services
Safety First Career Training, LLC
Chicago, IL01-2020
Skills
- Specimens Collection and Processing
- Vital Sign Monitoring
- Electronic Medical Records
- General Housekeeping Ability
- Certified in Basic Life Support (BLS)
- Preparing Specimens and Samples
- Venipuncture and Phlebotomy
- Lab Equipment Setup
- Customer Service
- EKG Set up and Monitoring
- Data Entry
- Payment Collection
Timeline
Phlebotomist
Dr. Uday Shah
05.2023 - 08.2023
Server
Chili’s
04.2023 - Current
Armed Security Officer
Kate’s Security Protective
03.2022 - 08.2022
Unarmed Security Officer
Allied Universal Security
02.2022 - 01.2023
Sales Associate
Cricket wireless
09.2021 - 02.2022
Certificate of Completion - Cardio-Phlebotomy
SFCT Phlebotomy Training
Certificate of Completion - Security And Protective Services
Safety First Career Training, LLC
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