Dyreece Simmons
Indianapolis,IN
Summary
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
13
13
years of professional experience
Work History
Store Manager
Ann Taylor
12.2022 - 04.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
- Increased community engagement by participating in local events and sponsoring youth sports teams, raising store's profile.
- Approved regular payroll submissions for employees.
Executive Floor Manager
Von Maur
09.2020 - 12.2022
- Managed store inventory and stock levels to maintain availability of products.
- Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw supply restocking, area cleaning, and product organization.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Developed staff scheduling plans that ensured adequate coverage during peak hours without compromising on service quality.
- Maintained an aesthetically pleasing store layout through strategic merchandise placement and visual displays, driving customer interest in products.
- Managed staff scheduling to cover peak times effectively without overstaffing.
- Trained staff on new product features, ensuring knowledgeable customer service.
- Plan team meetings
- Coach department managers
- Assist the Store Managers on store operations
Department Manager
Von Maur
02.2020 - 09.2020
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Led a team of professionals to consistently achieve or exceed performance targets.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Defined clear targets and objectives and communicated to other team members.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Analyzed sales data to identify opportunities for growth and areas for improvement, informing strategic direction.
- Manage multiple departments through store
General Manager
Visionworks
09.2019 - 01.2020
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Cross-Train staff
Store Manager
Dress Barn
07.2017 - 08.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
- Enhanced team performance with comprehensive training programs, leading to improved customer service and operational efficiency.
Assistant Store Manager
Dress Barn
03.2016 - 07.2017
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Rotated merchandise and displays to feature new products and promotions.
- Created and maintained safe and secure work environments for employees.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
Manager in Training
Abercrombie & Fitch
12.2015 - 02.2016
- Handled day-to-day customer or client questions via telephone or email.
- Gained knowledge of company policies, protocols and processes.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Enhanced team performance by implementing effective training strategies and management techniques.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Streamlined operations for increased efficiency, focusing on process improvements and workflow optimizations.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Improved management skills by participating in rigorous training programs and workshops.
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
Visual Specialist
JCPenney
10.2014 - 12.2015
- Assisted in inventory management, maintaining accurate records of merchandise used in visual displays.
- Monitored competitor strategies and trends in visual merchandising, staying up-to-date on industry best practices for continuous improvement efforts.
- Enhanced visual displays by incorporating innovative design elements and creative concepts.
- Trained and supervised junior visual specialists, ensuring consistent high-quality work across the team.
- Designed window displays that captured customer attention, resulting in higher foot traffic.
- Conducted regular walk-throughs to identify areas for improvement and update visuals as needed for maximum impact.
- Collaborated with store management to develop visually appealing merchandise layouts for increased sales.
- Provided constructive feedback to fellow team members regarding their visual work, fostering a collaborative environment focused on growth and improvement.
- Incorporated company branding into visual designs while adhering to corporate guidelines and standards.
- Organized library catalog, supplies, equipment and records.
Social Media & Marketing Intern
Niche Boutique
10.2014 - 12.2014
- Optimized social media content for maximum engagement and reach.
- Supported branding, digital marketing messaging, and advertising campaigns by engaging with followers on various social media platforms.
- Developed creative and unique campaign visuals, including videos, GIFs and images.
- Enhanced audience engagement through regular posting of relevant content on multiple social media platforms.
- Created engaging content to catch attention of potential customers.
- Increased brand visibility by crafting and implementing creative social media campaigns.
- Boosted website traffic by creating and sharing engaging blog posts and articles related to the industry.
- Moderated social media accounts for constructive, brand-appropriate communications.
- Improved overall social media presence with consistent branding guidelines across all platforms.
- Assisted in the development of a comprehensive content calendar, ensuring consistency across all social media platforms.
- Balanced promotional posts with informative, value-added content that resonated with followers and fostered communitybuilding.
- Drafted and distributed press releases, blog posts and related content to increase media coverage.
- Researched and analyzed industry trends to inform search marketing strategies.
- Collected and analyzed Web metrics such as visits, time on site and page views per visit.
- Completed keyword research and analyzed competitor SEO and PPC campaigns to identify gaps and opportunities.
- Developed and deployed content marketing strategies to improve organic search traffic.
- Participated in regular meetings with other departments such as PR or Sales teams to ensure alignment of goals and strategies across company divisions.
- Implemented pay-per-click campaigns to increase website traffic and conversions.
- Enhanced customer service through social media, addressing queries and concerns.
- Generated reports on campaign performance, offering insights for future improvements.
- Collaborated with marketing team to align social media campaigns with overall marketing objectives.
- Optimized SEO practices for social media content to increase visibility.
Sales Associate
White House Black Market
07.2011 - 10.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Visual Merchandiser
Lucky Brand Jeans
03.2012 - 05.2013
- Worked with store managers to implement new displays, promotions and store layout changes.
- Monitored and replenished display inventory and restructured according to available stock.
- Coordinated with marketing team to create cohesive in-store promotional materials for special events and sales campaigns.
- Created interior displays to promote products in alignment with corporate sales objectives.
- Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
- Managed aesthetically pleasing displays to showcase company products and increase sales.
- Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
- Collaborated with management to develop seasonal merchandising strategies for optimal customer engagement.
- Updated signage regularly to reflect current promotions or markdowns, improving clarity for customers seeking sale items within the store environment.
- Collaborated with store managers to determine best placement for merchandise displays.
- Increased customer traffic through effective window displays that showcased new products and promotions.
- Analyzed sales data to identify trends and adjust visual merchandising plans accordingly, maximizing revenue potential.
- Organized store merchandise racks by size, style, and color.
- Promoted seasonal products and trends to move stock and prepare for incoming inventory.
- Developed innovative approaches to store layout to optimize customer flow and optimize sales potential.
Education
Bachelor of Science - Fashion & Retail Management
Art Institute of Indianapolis
Indianapolis, IN12-2014
Skills
- Customer service
- Problem-solving
- Customer relations
- Team leadership and coaching
- Inventory management
- Recruiting and hiring
- Work Planning and Prioritization
- Staff management
- Sales expertise
- Employee scheduling
- Accurate cash handling
- Documentation and reporting
Timeline
Store Manager
Ann Taylor
12.2022 - 04.2024
Executive Floor Manager
Von Maur
09.2020 - 12.2022
Department Manager
Von Maur
02.2020 - 09.2020
General Manager
Visionworks
09.2019 - 01.2020
Store Manager
Dress Barn
07.2017 - 08.2019
Assistant Store Manager
Dress Barn
03.2016 - 07.2017
Manager in Training
Abercrombie & Fitch
12.2015 - 02.2016
Visual Specialist
JCPenney
10.2014 - 12.2015
Social Media & Marketing Intern
Niche Boutique
10.2014 - 12.2014
Visual Merchandiser
Lucky Brand Jeans
03.2012 - 05.2013
Sales Associate
White House Black Market
07.2011 - 10.2014
Bachelor of Science - Fashion & Retail Management
Art Institute of Indianapolis
Similar Profiles
Gina VazquezGina Vazquez
Sales Manager at ANN INC (Ann Taylor | LOFT | Lou & Grey)Sales Manager at ANN INC (Ann Taylor | LOFT | Lou & Grey)
Ashley AraizaAshley Araiza
Merchandise Manager at Ann TaylorMerchandise Manager at Ann Taylor
Princess BennettPrincess Bennett
Seasonal Retail Sales Associate at Ann TaylorSeasonal Retail Sales Associate at Ann Taylor