Dyshaunna Hardin
South Lebanon,OH
Summary
Dynamic and results-oriented professional with extensive experience in logistics and customer service roles, notably at Cornerstone Brands. Excelled in order picking and product packaging, achieving high accuracy and productivity targets. Demonstrated exceptional time management and critical thinking skills, leading teams to surpass production goals. Proven ability to enhance customer satisfaction and streamline operations. Also, a new phlebotomist.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Picker Packer
Cornerstone Brands
11.2024 - Current
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels and packaged boxes.
- Pulled orders quickly to maintain demanding productivity goals.
- Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
Packer
Fedex
04.2024 - 07.2024
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
Stocker
Kroger
08.2023 - 02.2024
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
Stower
Amazon
11.2022 - 01.2023
- Sorted over 500 products onto shelves according to type, weight, and size.
- Maintained clean and organized workspaces to uphold safety standards.
- Assembled products according to changing daily work orders and specific customer needs.
- Exceeded daily packing targets through diligent work ethic and focus on time management skills.
Material Handler
USPS
04.2022 - 11.2022
- Organized, packed, and prepared items for shipment, ensuring proper handling.
- Packaged COVID-19 test kits, contributing to timely and efficient deliveries.
- Ensured storage areas remained organized and secure to protect company assets.
Call Center Representative
Visible
06.2021 - 04.2022
- Delivered exceptional customer service by assisting a large volume of customers daily.
- Provided accurate product and service information while addressing customer inquiries and complaints.
- Worked collaboratively with the team to escalate and resolve issues efficiently.
Team Lead
Goodwill
09.2019 - 04.2021
- Led team members in completing tasks and meeting production goals in a retail environment.
- Trained new hires on company procedures and safety standards.
- Provided ongoing coaching and mentorship to improve team performance and ensure high standards of work.
Cashier/ Pricer
Valley Thrift Store
12.2018 - 03.2019
- Processed transactions accurately using cash, check, and credit card payments.
- Replenished merchandise and organized displays for optimal store presentation.
- Addressed customer concerns and provided assistance with store policies.
Cashier
Wendy’s
12.2016 - 08.2018
- Operated cash register and ensured accurate transactions.
- Promoted customer loyalty through friendly service and clear communication.
- Restocked and organized front-end merchandise to ensure smooth store operations.
Education
High School Diploma -
Lockland Highschool
Cincinnati Ohio05.2019
Skills
- Product packaging
- Order picking
- Warehouse safety
- Time management
- Loading and unloading
- Customer service
- Critical thinking
Certification
Phlebotomy
Timeline
Picker Packer
Cornerstone Brands
11.2024 - Current
Packer
Fedex
04.2024 - 07.2024
Stocker
Kroger
08.2023 - 02.2024
Stower
Amazon
11.2022 - 01.2023
Material Handler
USPS
04.2022 - 11.2022
Call Center Representative
Visible
06.2021 - 04.2022
Team Lead
Goodwill
09.2019 - 04.2021
Cashier/ Pricer
Valley Thrift Store
12.2018 - 03.2019
Cashier
Wendy’s
12.2016 - 08.2018
Phlebotomy
High School Diploma -
Lockland Highschool
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