Dyshell Shaffer

• Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
• Inspected lobbies, rooms, halls and offices to determine levels of cleanliness.
• Prepared rooms with top-notch standards every time.
• Removed dirt, dust, grease and from surfaces using proper solutions.
• Adhered to optimal standards for cleanliness, appearance and service.
• Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
• Worked with housekeeping staff to maintain clean, organized facility.

• Uses cleaning, protective and restorative agents to maintain and enhance appearance of commerical vehicles.
• Interacts face-to-face with supervisor/management to understand vehicle detailing needs and deliver quality satisfaction.
• Checks quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
• Mixes cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicles.
• Cleans upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
• Uses cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
• Cleans engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
• Improved operations through consistent hard work and dedication.
• Identified issues, analyzed information and provided solutions to problems.
• Performed 15-25 inspections daily and kept complete, accurate records of vehicle condition.
• Was given a 2 tier raise offer. Proved successful working with tight deadlines and fast paced atmosphere that helped boost housekeeping/maintenance department customer satisfaction rating to the highest of all departments. (95% positive score).
• Managed team of 15 employees, overseeing training and professional growth of employees.

• Worked on cleaning team of 8 to serve Veteran Affairs Hospital.
• Completed pre-cleaning duties by setting up cleaning carts with cleaning supplies and requested guest supplies.
• Documented and reported necessary facility and building repairs observed.
• Kept building entryway glass clean and polished for professional presentation.
• Responded to requests from patrons for linens and toiletries.
• Maintained clean and comfortable environments in hospital setting by vacuuming, cleaning windows and dusting.
• Cleaned elevators, glass and planters in public areas such as lobby and public restrooms.
• Restocked room supplies such as facial tissues for personal touch with every job.
• Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
• Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.
• Removed hazardous and medical waste from exam rooms, treatment rooms and surgery suites to minimize risks to patients and medical personnel.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Cleaned and disinfected patient exam/covid-19 rooms, surgery suites and common areas to promote sanitary treatment and services environment.
• Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
• Improved satisfaction on housekeeping duties by providing exceptional customer service and cleaning skills, which resulted a recommendation to the Director of VA housekeeping for permanent placement.

• Only Housekeeper employee that keep up a almost 2,000 sq ft building (Independently).
• Provided extraordinary customer service to all internal and external customers.
• Maintained the internal and external appearance of Jencare Medical facilities.
• Removed trash and leaf litter from areas surrounding the office building.
• Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
• Cleaned all windows.
• Cleaned all floors and floor coverings (including mopping of wood and tile floors).
• Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
• Interacted with clinic staff, patients and families to demonstrate good customer service techniques.
• Cleaned and disinfected patient exam rooms, surgery suites and common areas to promote sanitary treatment and services environment.
• Practiced established infection control methods to reduce risks to patients, families and medical staff.
• Achieved a high rating on cleanliness.

• Improved operations through consistent hard work and dedication.
• Delivered quality customer service to address urgent needs and cleaning requests which resulted to landing a private contract with operations manger.
• Used time management and efficient cleaning methods to meet deadlines.
• Worked alongside other cleaners to complete jobs in corporate office buildings.
• Organized and used industrial cleaning products following strict safety procedures.
• Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
• Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.
• Responded immediately to calls from personnel to clean up spills and wet floors.
• Identified repair needs and major maintenance concerns, and escalated issues to management.
• Promoted building security by locking doors and checking electrical appliances for safety hazards.

After initial success on housekeeping staff, and exceptional housekeeping skills at Esplanade Mall, was recommended and giving opportunity on being promoted to a supervisor.

• Reported vandalism or other damage to property to supervisor.
• Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
• Operated compactors and balers to discard cardboard boxes and trash.
• Kept building spaces premises clean inside and outside.
• Checked in and stocked inventory throughout facility.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.

• Worked on cleaning team of 3-4 per residential house and offices.
• Provided excellent house cleaning and maid services to clients.
• Applied safety measures when mixing water and detergents in containers to prepare cleaning solutions.
• Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
• Maintained clean and orderly environment and kept cleaning equipment in excellent condition.
• Exceeded client expectations to garner future services.

• Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
• Prepared rooms with top-notch standards every time.
• Removed soiled sheets, washcloths and towels.
• Supplied clean linens and picked up and delivered soiled linens from residential areas to laundry.
• Reported equipment malfunctions or breakdowns to your supervisor .
• Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
• Dusted and polished surfaces to achieve attractive shine.
• Adhered to optimal standards for cleanliness, appearance and service.
• Cleaned carpets by vacuuming, shampooing, deodorizing and disinfecting.
• Removed dirt, dust, grease and from surfaces using proper solutions.
• Completed required daily cleaning duties for assigned rooms while maintaining strong lines of communication with front desk staff regarding potential changes or challenges.
• Made beds quickly to maximize team efficiency.
• Inspected lobbies, rooms, halls and offices to determine levels of cleanliness.

• Changed bed linens and collected soiled linens for cleaning.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Restocked room supplies such as facial tissues for personal touch with every job.
• Replenished guest room water glasses, toiletries, and paper products.
• Promptly delivered extra linens, paper products and toiletries to guest rooms upon request.
• Maintained inventory of items that were placed in each guest room.

• Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.
• Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets and upholstered furniture.
• Sanitized all kitchen surfaces, wiped down cabinets and swept and mopped floors
• Hand-dusted and wiped down furniture, fixtures and window sills to keep areas clean and comfortable.

• Kept building spaces premises clean inside and outside.
• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
• Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
• Responded immediately to calls from personnel to clean up spills and wet floors.
• Maintained optimal supply levels to meet daily and special cleaning needs.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.