Shay DIAZ

• Updated spreadsheets and created presentations to support executives and boost team productivity.
• Organized and coordinated conferences and Prepared monthly meetings.
• Streamlined operations and prioritized tasks, allowing senior staff to increase productivity based on my strong business judgment and communication skills.
• Worked with senior management to initiate new projects and assist in various processes.
• Planned event logistics in collaboration with internal partners and external vendors.
• Travel coordination and Expensing ( Expense Management)

• Provided support to employee and internal stakeholder inquiries around internal transfer/Movement operations
• Tracked various statistics and kept detailed records to support human resources department.
• Answered and directed over 30 emails and new cases per day in salesforce and Workday
• Sent notices to employees and subcontractors regarding expiring documentation.
• Maintained accurate documentation in request tracking systems (Service cloud) and HRIS(Workday)
• Maintained knowledge and adhered to all government policies and standards (e.g. HIPAA, IRS, DOL, etc.)
• Implement and execute on service delivery improvements, Collaborate on initiatives to address user needs including process and policy improvements.

• Scheduled 100+ interviews each week
• Worked with recruiting teams and human resources representatives to accomplish hiring objectives
• Operated and maintained applicant tracking and candidate management systems
• Supported Global and US teams cross functionally
• Work closely with partner teams to keep up to date on process changes, partner for quick resolution of cross-functional issues, and consult to improve processes
• Developed in-team inbox management tool
• Maintained high level of responsibility and accountability to being punctual and adhering to an assigned schedule

Sales Consultant Highlights

Emphasize product features based on analysis of customers needs, and on technical knowledge of product capabilities and limitations.
Collaborate with colleagues to exchange information, such as selling strategies or marketing information.

Diversity and Inclusion Chair Highlights

Meet with sponsors and organizing committees to plan scope and format of events, to establish and monitor budgets, or to review administrative procedures and event progress.
Maintain records of event aspects, including financial details.

Performed above network expectations by 25% and performed above team and floor in sales by 32%, holding an average of $15,000 weekly in sales.

Co-Manage 2 Diversity Network Association (DNA) Groups

Consult with business functions to mobilize programs and platforms to execute diversity and inclusion strategies

• Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software
• Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services
• Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president
• Coordinated larger executive level retreats and generated $18,000 in revenue by utilizing smaller villas for high profile yoga and pilates retreats
• Managed employee exit interviews and paperwork.
• Posted positions through approved recruitment channels.
• Created job files for each project and maintained current data in each file.
• Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.

• Advised on operations, intelligence and risk assessments in daily briefings.
• Developed and maintained logistics workflows, procedures and reports.
• Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors on biweekly basis.
• Responded to emergencies with speed, efficiency and knowledgeable assistance.
• Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
• Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.