Dyshown Mcclendon
Riviera Beach,FL
Summary
Highly-motivated skilled worker with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Valet Parking Attendant
Towne Park Valet Parking
Riviera Beach, FL
09.2020 - Current
- Transported vehicles between various locations as needed.
- Handled customer complaints in a professional manner while striving to provide satisfactory resolution.
- Monitored parking lot to ensure that vehicles were parked correctly.
- Managed cash transactions accurately and efficiently.
- Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
- Promoted efficient parking operations by providing instruction to customers and issuing numbered tags.
- Safely drove a variety of vehicle makes and models including luxury cars, vans, SUVs.
- Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
Security Guard
Tiara Condominiums
Riviera Beach, FL
03.2020 - Current
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Conducted daily security patrols of assigned areas.
- Provided customer service assistance to staff and visitors in a professional manner.
- Completed incident reports regarding violations of policies or procedures.
- Observed surveillance cameras for any suspicious activity or intruders.
- Provided friendly and professional assistance to employees, visitors and customers.
Crew Member
Dunkin' Donuts
Palm Beach Gardens, FL
09.2014 - 02.2020
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Explained current promotional information and items to patrons.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Assisted management team with inventory counts of food products and beverage supplies.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Packed fast food products in approved containers, cups, and bags.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
Loader/Unloader
UPS
West Palm Beach, FL
02.2018 - 12.2019
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
- Inspected unloaded product for shortages, damage, quality or deterioration of packing and reported findings to supervisor.
- Read and attached appropriate labels and tags to products and packages for identification purposes.
- Stacked boxes, crates, containers, and other materials on pallets, shelves, or racks in an orderly manner according to company standards.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
- Unloaded materials by hand or with equipment to help team meet work demands.
- Reconfigured inbound pallets to meet storage requirements.
Education
High School Diploma -
Forest Hill High School
West Palm Beach, FL05-2014
Skills
- Loading and Unloading
- Guest Relations
- Traffic Routing
- Clear Spoken Communication Skills
- Preventive Maintenance
- Money Handling
- Exceptional customer service
References
References available upon request.
Timeline
Valet Parking Attendant
Towne Park Valet Parking
09.2020 - Current
Security Guard
Tiara Condominiums
03.2020 - Current
Loader/Unloader
UPS
02.2018 - 12.2019
Crew Member
Dunkin' Donuts
09.2014 - 02.2020
High School Diploma -
Forest Hill High School
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