Dyzhae Dixon
Philadelphia,PA
Summary
Skilled in crisis management and with a profound understanding of legal procedures,crucial mental health services. Proven ability to interpret and communicate complex legal information effectively while maintaining professionalism and confidentiality. Strengths include strong analytical skills, keen attention to accuracy, and clear communication abilities. Demonstrating compassionate communication and proficient in case management software, my work has significantly contributed to positive case outcomes, showcasing my ability to navigate high-stress environments and manage complex caseloads efficiently.
Overview
3
3
years of professional experience
Work History
Court Liaison/Mental Health Case Manager
Center For Family Support
Blackwood, NJ
07.2024 - Current
- Attend court hearings as needed, provide case updates, and advocate for client needs based on case progress.
- Participated in pretrial conferences between attorneys and judges as required.
- Communicated effectively with clients regarding upcoming hearings or changes in their cases.
- Address any immediate crises or emergencies that may arise for clients, providing on-the-spot support, or escalation as necessary.
- Act as the primary point of contact between the court, attorneys, social workers, and other stakeholders involved in the case, ensuring smooth communication and resolution of issues.
- Provide case coordination and support services to clients, including referrals to appropriate social services, mental health support, or treatment programs, as required by the court.
- Ensure clients adhere to court orders, including attending hearings, participating in counseling, or fulfilling other legal requirements, while managing any non-compliance issues.
Case Manager/Child Protection Social Worker
SPIN
Philadelphia, PA
01.2024 - 06.2024
- Developed benchmarks for measuring and monitoring strategic changes and organizational goals.
- Supported family members by providing information on local support groups.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Conducted home visits to assess living conditions and support needs.
- Investigate reports of child abuse or neglect in accordance with local laws and agency guidelines, documenting findings, and making recommendations for intervention.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Advocate for children and families within the court system, participating in hearings, preparing reports, and presenting evidence when necessary.
Behavioral Health Technician
Laila Way Behavioral Health Services
Philadelphia, PA
01.2022 - 10.2023
- Provided emotional support to clients and patients dealing with difficult situations.
- Collaborated with multi-disciplinary teams to develop comprehensive treatment plans for patients.
- Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.
- Implemented evidence-based practices such as cognitive behavioral therapy when working with clients.
- Participated in weekly case management meetings to discuss individualized treatment plans for each client and patient.
- Conducted intake interviews with new patients to complete forms, assess mental health condition or obtain treatment history.
- Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
Education
Bachelor of Science - Criminal Justice/Social Work
East Stroudsburg University of Pennsylvania
East Stroudsburg, PA08-2023
Certificate of Paralegal - Law
Widener University
Wilmington, DESkills
- Strong ethical standards and a commitment to maintaining confidentiality in crisis management and intervention
- Strong understanding of the legal system, court procedures, and etiquette, along with legal terminology
- In-depth knowledge of child welfare policies, child protection laws, and local community resources
- Ability to work in high-stress situations, and manage a heavy caseload, with investigative skills
- Ability to work independently and collaboratively in team settings
- Excellent verbal and written communication skills, with the ability to document detailed reports and case notes
- Proficient in case management software and documentation tools
- Compassionate, empathetic, and culturally sensitive approaches to working with vulnerable populations
Timeline
Court Liaison/Mental Health Case Manager
Center For Family Support
07.2024 - Current
Case Manager/Child Protection Social Worker
SPIN
01.2024 - 06.2024
Behavioral Health Technician
Laila Way Behavioral Health Services
01.2022 - 10.2023
Bachelor of Science - Criminal Justice/Social Work
East Stroudsburg University of Pennsylvania
Certificate of Paralegal - Law
Widener University
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