Hi, I’m
Jen Covic
Assistant Nurse Manager
Lakewood,OH
Summary
Accomplished Assistant Nurse Manager at Advent Health Wesley Chapel, adept in department management and staff development. Leveraged quality improvement and care coordination skills to enhance patient satisfaction and streamline operations. Achieved significant reductions in staff turnover and improved patient care quality through targeted training programs and effective task delegation.
Overview
12
years of professional experience
Work History
Advent Health Wesley Chapel
Assistant Nurse Manager
04.2023 - Current
Job overview
- Developed departmental goals and objectives to improve satisfactory rating with patients.
- Assisted in budget management, optimizing resource allocation to maximize patient care quality without compromising fiscal responsibility.
- Participated in hospital-wide initiatives aimed at improving overall patient experience and satisfaction levels.
- In identifying areas requiring improvement through data analysis; implemented action plans accordingly.
- Streamlined nursing operations for efficiency and quality improvement by conducting regular audits and addressing areas of concern.
- Reduced turnover rate by implementing effective recruitment strategies, attracting highly skilled nursing professionals to join the team.
- Enhanced staff competency by developing and delivering targeted training programs, resulting in improved patient outcomes.
- Developed strategy to target nursing and patient satisfaction issues, improve response, and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Reviewed department performance and adjusted coverage to compensate for changing conditions.
- Resolved conflicts among staff members by employing effective communication techniques and seeking mutually beneficial solutions when issues arose.
Advent Health Wesley Chapel
Charge Nurse
04.2021 - Current
Job overview
- Promoted an environment of collaboration through active participation in daily huddles, team meetings, and case conferences.
- Provided compassionate support to patients and families during the perioperative period, addressing concerns and facilitating communication with healthcare providers.
- Served as a trusted liaison between physicians, patients, families, and other clinical staff members to ensure seamless coordination of care throughout the surgical experience.
- Enhanced patient safety by conducting thorough preoperative assessments and collaborating with the multidisciplinary team for optimal care plans.
- Developed and executed daily goals and care plans for up to 60 surgical patients per day.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Mentored and supervised junior nurses, fostering a supportive and professional work environment.
Southwest General
Endoscopy Nurse
08.2017 - 04.2021
Job overview
- Ensured accurate documentation, maintaining detailed records of patient medical histories, assessments, interventions, and outcomes in electronic medical systems.
- Promoted patient-centered care through the development of individualized nursing care plans tailored to each patient''s unique needs and preferences.
- Enhanced interdisciplinary collaboration by maintaining open communication channels with other healthcare professionals, including physicians, technicians, pharmacists, and support staff.
- Reduced procedure complications through meticulous monitoring of vital signs and sedation levels during endoscopy procedures.
- Demonstrated proficiency in administering conscious sedation medications as per physician''s orders while closely monitoring patients throughout the procedure.
- Supported diagnostic accuracy by assisting physicians during endoscopy procedures, including specimen collection and accurate labeling.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Educated family members and caregivers on patient care instructions.
- Collaborated with multidisciplinary teams for optimal patient outcomes during complex endoscopy procedures.
- Facilitated seamless handoffs between shifts ensuring clear communication among colleagues regarding patients'' status updates.
- Streamlined patient flow by effectively coordinating schedules with the endoscopy team, reducing wait times and increasing overall efficiency.
- Continuously improved nursing knowledge in the field of endoscopy by participating in relevant conferences, workshops, and training sessions.
Education
Ursuline CollegeCleveland, OH
Master of Science from Nursing Management
08.2024
University of Quebec At Trois-RivieresQuebec, Canada
Bachelor of Science from Nursing
06.2012
Skills
- Quality Improvement
- Staff Development
- Care Coordination
- Documentation accuracy
- Staff Supervision
- Department management
- Task Delegation
Timeline
Assistant Nurse Manager
Advent Health Wesley Chapel
04.2023 - Current
Charge Nurse
Advent Health Wesley Chapel
04.2021 - Current
Endoscopy Nurse
Southwest General
08.2017 - 04.2021
Ursuline College
Master of Science from Nursing Management
University of Quebec At Trois-Rivieres
Bachelor of Science from Nursing
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