Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Dzevida Arapovic

St Louis,MO

Overview

8
8
years of professional experience
1
1
Certification

Work History

Inventory Specialist

Walgreens
09.2021 - Current
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Performed data entry and completed proper paperwork.
  • Completed physical inventory counts each month.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
  • Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
  • Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
  • Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
  • Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
  • Assisted in implementing a new inventory management system, resulting in more accurate record-keeping and reduced errors.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Streamlined medication ordering process, ensuring timely delivery of essential medications to patients.
  • Implemented inventory control measures that effectively reduced medication stockouts and improved overall patient satisfaction.

Shift Leader Manager

Walgreens
05.2019 - 09.2021
  • Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
  • Trained and mentored new employees to maximize team performance.
  • Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
  • Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.
  • Established clear lines of communication within the team, promoting collaboration and efficient problem-solving capabilities among staff members.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Pharmacy Technician

Walgreens
04.2017 - 05.2019
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.

Education

Gateway High School
Saint Louis Mo
05.2014

Skills

  • Attention to Detail
  • Customer Service
  • Problem-solving abilities

Certification

  • Registered Pharmacy Technician - State Boards of Pharmacy.

Languages

Bosnian
Native or Bilingual

Timeline

Inventory Specialist

Walgreens
09.2021 - Current

Shift Leader Manager

Walgreens
05.2019 - 09.2021

Pharmacy Technician

Walgreens
04.2017 - 05.2019

Gateway High School

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Dzevida Arapovic