Dzhane Taylor
Pharmacy Technician
Chicago,IL
Summary
Diligent management professional with over 6 years of experience monitoring facility staff and visitors to maintain order. Leverages excellent listening and service skills in emergency response and evaluation procedures.
Overview
13
13
years of professional experience
Work History
Makeup Artist
Self Employed Services
Chicago, IL
01.2016 - Current
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Scheduled onsite and offsite makeup appointments for clientele.
- Assessed customer skin tone and complexion to determine appropriate products and materials to use.
- Examined sketches, photographs and other references to get inspiration for desired look.
- Managed over 50 customer calls per week
- Conducted makeup classes to help students gain in-depth knowledge of various products and uses.
- Increased revenue through effective customer service and inventory management.
- Provided pre- and post-service consultations to accurately assess clients' needs.
Security Officer
Titan Security Group
Chicago, IL
03.2020 - 06.2021
- Inspect and adjust security equipment to ensure operational use
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Created and implemented security network framework across 5 devices
Assistant Manager
Call It Spring
Chicago, IL
03.2018 - 02.2020
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Developed strategy to increase sales and drive profits.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Increased sales by 5%
Server Shift Leader
Brookdale Senior Living
Chicago, IL
07.2015 - 12.2018
- Performed quick, efficient and pleasant delivery of food
- Prepared food and drinks
- Handled dishes, glassware and utensils
- Maintained clean working environment.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Conducted meetings with management to discus operational issues and develop ways to improve services.
- Managed scheduling for 9 servers, maintaining adequate staffing levels while accounting for personal employee needs
Cashier
McDonald's
Chicago, IL
02.2014 - 05.2015
- Maintained register
- Prepared food and drinks
- Maintained clean working environment.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Lifted up to 20 pounds at once and used forklift to move heavier loads
Child Care Provider
Searse Smith C.O.G.I.C Church
Chicago, IL
06.2010 - 07.2013
- Working with preschool aged children that required additional assistance per their IEP
- Teaching children phonics, numbers, and shapes
- Performing any other duties set forth by management.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Introduced 13 children to educational games and activities to boost learning.
- Liaised with parents and guardians to discuss child progress.
- Utilized positive reinforcement techniques to encourage good behavior.
Groundskeeper
Roosevelt Square
Chicago, IL
06.2011 - 08.2011
- Maintained grounds throughout neighborhood
- Planted flowers and laid mulch for 10 residents weekly
- Performed any other duties set forth by management.
- Provided expert lawn care, mulching, aerating and trimming around walks, walls, and flower beds.
- Created schedules and implemented plans for regular maintenance to meet client expectations.
- Performed regular watering and fertilizing of lawns, trees and shrubs to promote healthy vegetation growth.
- Understood and followed verbal and written landscaping instructions to complete complex tasks correctly.
- Complied with safety regulations and procedures to prevent accidents and injuries on job sites.
- Maintained grounds of residential and commercial properties by mowing lawns, trimming hedges and planting flowers.
- Developed and implemented strategies for water conservation.
- Prepared soil for planting and sowing.
Education
Associates Degree In Nursing - Pharmaceutical Sciences
06.2023 - Current
HS Diploma -
09.2010 - 6 2014
Skills
Accountingundefined
Additional Information
- Authorized to work in the US for any employer
Timeline
Ultimate Medical Academy - Clearwater - Associates Degree In Nursing, Pharmaceutical Sciences
06.2023 - Current
Security Officer - Titan Security Group
03.2020 - 06.2021
Assistant Manager - Call It Spring
03.2018 - 02.2020
Makeup Artist - Self Employed Services
01.2016 - Current
Server Shift Leader - Brookdale Senior Living
07.2015 - 12.2018
Cashier - McDonald's
02.2014 - 05.2015
Groundskeeper - Roosevelt Square
06.2011 - 08.2011
Community Christian Academy - HS Diploma,
09.2010 - 6 2014
Child Care Provider - Searse Smith C.O.G.I.C Church
06.2010 - 07.2013
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