Dzhulia Emilova
Buffalo Grove,IL
Summary
Driven Account Manager at Capital Depot Inc managing multiple large accounts and exceeding sales targets. Excelled in customer relationship management and analytical thinking, enhancing client satisfaction and streamlining billing processes. Skilled in bookkeeping and collaboration, demonstrating a significant improvement in account retention and revenue growth.
Overview
7
7
years of professional experience
Work History
Account Manager
Capital Depot Inc
04.2021 - Current
Oversee a portfolio of assigned customers, mainly larger accounts. Understanding their objectives and demands. Develop new business from existing clients and actively seek new sales opportunities. Addressing client complaints and finding solutions.
Accounts Receivable Analyst
Silvicom Inc.
09.2019 - 03.2021
Monitoring company’s billing and debt collection processes, ensuring that the company receives payments for goods and services. Creating financial reports and AR aging and metrics reports. Maintaining documentation for audits and compliance reporting.
Accounting Assistant
Geneva Lakes Freight Services
02.2018 - 08.2019
Organizing and maintaining bookkeeping processes. Administering payroll and related communications. Preparing, distributing, and tracking invoices. Reconciling incoming and outgoing funds
Education
Bachelor - Accounting
University of Ecomonics
Varna, Bulgaria05.2014
Skills
Ability to manage multiple accounts and meet tight deadlines
Excellent collaboration and teamwork skills
Time management
Soft skills
Decision making
Customer relationship management
Analytical and critical thinking
Strong communication skills
Customer service management
Problem solving and Organization skills
Bookkeeping
Spreadsheets
Billing and invoicing
Timeline
Account Manager
Capital Depot Inc
04.2021 - Current
Accounts Receivable Analyst
Silvicom Inc.
09.2019 - 03.2021
Accounting Assistant
Geneva Lakes Freight Services
02.2018 - 08.2019
Bachelor - Accounting
University of Ecomonics
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